Warehouse Manager

Operations Management

• Keep track of quality, quantity, stock levels, delivery times, general warehouse costs, and efficiency.
• Ensure inbound transactions physically and in the system with 100% adherence to the Service level agreement
• Coordinate dispatch from the warehouse to the retail outlets and ensuring real-time outbound system transactions On Time and In Full
• Ensure receipt, verification, documentation, and storage of reverse stock following laid down processes.
• Lead Kaizen (6S) implementation and sustainability to promote champion continuous improvements.
• Ensure the tracking and reporting of surplus or obsolete stock to management for disposal.
• Ensure storage space is optimized for the stocking of items to manage/reduce the storage space;
• Ensure the entire logistics process from customs clearance and all import-related requirements, safe receipt at warehouse and storage is observed
• Track defective pieces of inventory and rates of return to maintain quality control

Performance Management

• Manage 3PL (FC) activities to meet quality, cost, and production timelines and achieve set targets.
• Ensure responsible management of warehouse and logistics costs; i.e., assist manage the warehouse budget by providing insights into forecasting discussions, tracking performance, and promoting projects to reduce cost or increase operational efficiency
• Ensure Monthly stock takes are carried out and a duly reconciled report is sent before 2nd day of the month
• Ensure team performance management by overseeing standard operating procedures for the repairs and warehouse department and periodically benchmark against industry standards to meet local needs and increase productivity.

Champion OSH

• You will ensure that the warehouse operations are run following the sector and industry safety guidelines

Budget Management

• You will help to ensure that the warehouse department operates within the set budget limits and cost efficiency standards

Reporting

• You will be responsible for daily, weekly, and monthly reporting of all stock, systems, and other inbound and outbound related transactions to the relevant team members

Process Improvement

• You will identify any process-related opportunities.
• You will channel the opportunities to the Global Business Operations team to address.
• You will also help provide input to any process-related improvements

Experience

• You have a background in Supply Chain with a bias in warehouse and logistics, with at least 3+ years of experience leading warehouse teams
• You have basic / excel (can maintain complex spreadsheets)
• You have previously worked in a similar role
• You have experience in operations.
• You have people leadership experience in a similar or relevant capacity

Education

• Bachelor's degree in related field

Competencies

• Collaborate with teams across different markets

You Might Be A Good Fit If;

• Reflexively ask yourself, "Is this process going to produce the best experience for our customers?"
• Are excited to understand the inner workings of the tools you use.
• Push through hard problems without giving up.
• Are not afraid to take on complicated processes.
• Make things better for our customers and easier for the team
• Always try to improve as a subject matter expert