Drivemode
Workplace Experience Coordinator
TLDR
Leads facility operations, guest services, onboarding, and vendor management to maintain a safe, welcoming workplace while coordinating with the Honda onsite team.
What you will do:
Guest Services & Employee Support
Act as the welcoming face of the company, greeting and assisting visitors, clients, and candidates.
Deliver exceptional internal customer service, proactively identifying and addressing daily employee needs.
Support the onboarding process for new hires, ensuring they feel welcomed and set up for success from day one.
Coordinate internal events and seasonal office activities to foster a positive workplace community.
Office Operations & Administration
Manage daily office workflows, including phone redirection, calendar scheduling, and mail/package logistics.
Maintain organized filing systems, digital records, and general documentation.
Monitor and manage office supplies inventory, ensuring all stations are fully stocked and organized.
Manage security card inventory, and work with building security companies as needed.
Provide high-level administrative support for executive activities, including quarterly board member meetings.
Facility & Vendor Management
Handle office expenditures and manage critical office contracts (rent, utilities, and corporate services).
Manage vendor relationships (cleaning, catering, maintenance, etc.) to ensure high service standards.
Manage and optimize office layout, furniture, and equipment to support company growth.
Collaborate closely with the Honda facility onsite team for seamless building operations.
Maintain office safety, health, and compliance programs, including emergency preparedness and disaster readiness.
What we are looking for:
Experience: 5+ years of experience in workplace services, office management, facilities, or high-level administrative support within a fast-paced environment.
Mindset: A genuine passion for hospitality, operational excellence, and creating a smooth, welcoming workplace environment.
Skills: Strong organizational and time-management skills, with a proven ability to prioritize tasks and meet deadlines independently.
Communication: Exceptional interpersonal skills with Business-level English and Fluent/Native Japanese (both written and spoken) to communicate effectively with diverse stakeholders.
Nice to Have:
Background in the hospitality, guest services, or airline industry.
Bachelor’s degree or equivalent.
Proficiency with modern workplace tools (Google Workspace, Slack, and Microsoft Office).
Professional Certifications (Highly preferred):
Health Supervisor License (第二種衛生管理者)
Fire and Disaster Prevention Manager License (防火防災管理者)
First Aid / AED / CPR Certification
Act as the welcoming face of the company, greeting and assisting visitors, clients, and candidates.
Deliver exceptional internal customer service, proactively identifying and addressing daily employee needs.
Support the onboarding process for new hires, ensuring they feel welcomed and set up for success from day one.
Coordinate internal events and seasonal office activities to foster a positive workplace community.
Manage daily office workflows, including phone redirection, calendar scheduling, and mail/package logistics.
Maintain organized filing systems, digital records, and general documentation.
Monitor and manage office supplies inventory, ensuring all stations are fully stocked and organized.
Manage security card inventory, and work with building security companies as needed.
Provide high-level administrative support for executive activities, including quarterly board member meetings.
Handle office expenditures and manage critical office contracts (rent, utilities, and corporate services).
Manage vendor relationships (cleaning, catering, maintenance, etc.) to ensure high service standards.
Manage and optimize office layout, furniture, and equipment to support company growth.
Collaborate closely with the Honda facility onsite team for seamless building operations.
Maintain office safety, health, and compliance programs, including emergency preparedness and disaster readiness.
Drivemode builds innovative technology for electric vehicles, focusing on creating smarter and safer driving experiences. As a division of Honda, we merge cutting-edge software solutions with a commitment to environmental sustainability, aiming to redefine the future of vehicle connectivity. Our mission is to engage millions of users while addressing the evolving challenges in the automotive landscape.
- Founded
- Founded 2014
- Employees
- 11-50 employees
- Industry
- Internet Software & Services
- Total raised
- $9.2M raised