PEXA
Workplace Technology Manager
TLDR
Lead the UK Workplace Technology function at PEXA, focusing on integrating modern technology solutions to enhance employee collaboration and productivity as the company expands.
Hi, we’re PEXA!
We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week.
We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.
We’re growing fast, that is where you come in.
We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.
Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.
What You'll Be Doing
About You
Leadership & Team Development
- Lead, coach and develop a high-performing Workplace Technology team.
- Foster a culture of service excellence, innovation and continuous improvement.
- Support technical growth and capability development across the team.
- Build a resilient operating model through effective workforce and succession planning.
- Define and execute the UK Workplace Technology strategy.
- Develop and manage the Workplace Technology roadmap, balancing business value, risk and operational priorities.
- Identify opportunities to improve employee experience through technology innovation.
- Evaluate emerging technologies and industry trends to support future business needs.
- Oversee the delivery and continual improvement of Workplace Technology services.
- Establish and monitor service performance metrics and KPIs.
- Drive process optimisation, automation and standardisation initiatives.
- Ensure services consistently meet agreed service levels and business expectations.
- Ensure Workplace Technology services support compliance with Cyber Essentials Plus, ISO 27001, SOC 2 and internal governance frameworks.
- Partner with Security, Risk and Compliance teams on audits, assessments and remediation activities.
- Proactively identify and manage technology and operational risks.
- Act as the primary UK contact for Workplace Technology services and initiatives.
- Build trusted relationships with senior leaders and business stakeholders.
- Manage strategic relationships with outsourced service providers and technology partners.
- Oversee supplier performance, service reviews and commercial discussions.
- Lead Workplace Technology projects from planning through to implementation.
- Manage budgets, timelines, risks and dependencies.
- Support organisational change and drive successful adoption of new technologies and ways of working.
Strategy & Roadmap
Service Delivery & Operational Excellence
Security, Risk & Compliance
Stakeholder & Supplier Management
Project & Change Delivery
You'll be a strategic technology leader who enjoys balancing people leadership with technology direction and operational excellence.
You'll bring:
- Experience leading Workplace Technology, End User Computing, IT Service Management or similar functions.
- Proven success managing technical teams and outsourced service providers.
- Experience developing and executing technology strategies and service roadmaps.
- Strong stakeholder management skills, including engagement with executive leaders.
- Experience delivering technology projects and service improvement initiatives.
- Exposure to regulated environments and supporting audit and compliance activities.
- Strong supplier and vendor management experience.
- Microsoft 365
- Microsoft Entra ID
- Microsoft Intune and Endpoint Management
- Windows device management and deployment
- SharePoint, Slack and Zoom
- Identity and Access Management
- Endpoint security and compliance
- Mobile Device Management (MDM)
- SaaS application management
- IT Service Management (ITIL)
- Device lifecycle and asset management
Technical Expertise
You'll have strong knowledge across modern workplace technologies, including:
Whilst this isn't a hands-on support role, you'll have the technical depth to guide architectural decisions, challenge technical approaches and provide leadership across the Workplace Technology function.
Why become a PEXArian?
Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA – we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience.
Here’s a snapshot of what your life at PEXA could look like:
Your growth:
We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools.
Your wellness:
We care about your holistic wellbeing
Your work/life blend:
We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work.
Sounds like you?
We at PEXA are ready so if this role sounds like you apply today.
To be conducted as part of post offer employment checks:
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at [Cifas].
GDPR Compliance
Digital Completion UK Limited (trading name “PEXA”), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN 140 677 792; ASX: PXA) (referred to collectively as “PEXA Group”).
When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice https://pexa.co.uk/applicant-policy/.
#PEXAUK
PEXA has developed a pioneering digital settlement platform that transforms the property settlement process in Australia, moving it from a cumbersome paper-based system to a streamlined digital experience. Serving over 20,000 customers each week, we simplify home ownership and transactions while expanding our innovation to the UK property market.