XDR Manager
Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. The company’s Commerce Experience Management (CommerceXM) platform serves as the system of record for products, accelerates time to market for products, facilitates cross-team and cross-organization collaboration at scale, and provides the insights needed to continuously optimize product pages across channels. The result is shopper-centric, frictionless, and memorable commerce experiences. Great commerce experiences that are delivered efficiently improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.
Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.
For more information, please visit: http://www.salsify.com.
As the Business (X) Development Representative (XDR) Manager, you will develop and grow the XDR skill sets to help them progress in their sales careers and will serve as the Go-To specialist in the sales organization for the best inbound and outbound pipeline generation practices.
The XDR Manager will report directly to our VP of Revenue Marketing and XDR Organization, and will build and direct a team of Business (X) Development Representatives. Your priority will be to Coach and empower your team, providing guidance on all aspects of the sales process and standard methodologies, building pipeline and driving qualified opportunities for the sales organization. You will also collaborate with revenue marketing daily.
As the XDR Manager, you will help all members of the team strategize with their Sales Representatives on the best way to target accounts and develop new sales opportunities. You will work with the Sales Enablement and the Sales Leadership team to provide the XDR’s with continuous learning to help them overachieve their quota and identify and make recommendations for improvement on phone and email outreach. You will also be accountable for enablement of the XDRs on technology best practices, competitive objection handling and other sales skill sets.
The ideal candidate has prior experience leading or mentoring a team of XDRs at an enterprise SaaS company. You will have an intimate knowledge of challenges XDRs commonly face on a daily basis and best practices as to how to overcome those challenges. The ideal candidate is someone who has previously been in a quota carrying role and overachieved in it. You will be an enthusiastic and motivational leader who can foster collaboration within the XDR team and across the sales team members.
How You'll Make an Impact:
- Recruit, coach, mentor, and motivate a team of XDRs to help each individual overachieve quota.
- Drive qualified sales meetings for the Sales teams resulting in top of funnel pipeline and dollarized opportunities
- Identify and make recommendations to help improve productivity, efficiency, and process. Operational excellence is key.
- Influence a repeatable scalable process for generating pipeline as the company scales
- Establish 30-60-90 day plans for XDR roles
- Create and deliver accurate analysis on individual/team results and maintain reporting to accurately track and manage BDR sales metrics
- Conduct weekly 1:1s with each XDR team member, and drive career progression paths for XDRs
- Partner closely with Sales representatives and management to ensure lead quality and quantity and align territory strategy tactics and cultivate collaboration with mid-market and field sales representatives to penetrate targeted accounts and identify sales opportunities.
- Work with Sales Enablement to schedule individual and team training plans on a regular basis
- Work closely with marketing to deliver and support top of funnel campaigns and launch cadences within the XDR organization
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Create open-communication, driving a fun and successful sales team climate
You'll Enjoy This Role If You Have:
- High degree of motivation, energy, and creativity in a fast paced organization
- Proven work experience
- Understanding of sales process and best practices
- Experience with sales management and lead gen software tools (SFDC, Linked in, Zoom, etc)
- Excellent communication and presentation skills
- Experience leading and improving XDR critical metrics
- Proven track record of quota overachievement
- Results oriented, metrics driven track record
- Strong organizational and team leadership skills
- General skills: Motivating Others, Team building, Providing Feedback, Coaching, Self-Development, Motivation for Sales, Self-Confidence, Sales Planning, Orienting Employees
What We Have for You:
- Competitive Salary
- Equity
- 401 (k)
- Unlimited Vacation
- Full Benefits: Medical, Dental, and Vision Insurance
- Company provided Life Insurance and Short Term Disability as well as additional voluntary insurance elections
- FSA: Medical, Commuter and Dependent Care
- Referral Bonuses
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Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on the job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!
Salsify’s mission is to empower brand manufacturers to win on the digital shelf.
Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.
We are headquartered in Boston and have hubs in Lisbon (Portugal), Paris (France), and remote offices around the globe. If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!
Salsify is committed to being an equal opportunity employer. We believe that diverse perspectives yield strong and happy teams. Our employees and customers win when we have a variety of opinions and experiences. If you have a disability, require a religious accommodation or if there is anything we can do to make you more comfortable during our recruitment process, please let us know at talent@salsify.com.
Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.
Salsify offers a cloud-based product content management platform that enables brands, retailers, and distributors to efficiently manage, optimize, and syndicate their product content, enhancing customer experiences and driving sales on the digital shelf.
- Founded
- Founded 2012
- Employees
- 500+ employees
- Industry
- Internet Software & Services
- Total raised
- $450M raised