[서울역/오더관리/오더운영] Order Handler (1Y)

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Key responsibilities of position (Job Description)

• Manage the order to cash process in ERP systems (iScala) from order acceptance to invoicing (Order fulfillment, Ordering Equipment, Monitoring cost, Warehousing, Order Shipping and Customer Invoicing)

• Handle logistics to ensure contract fulfillment and coordinate delivery schedules, shipping documentation, and local delivery processes

• Monitor backlog and work-in-progress (WIP) to maintain delivery performance and cost accuracy

• Provide customers with proactive order status updates and delivery date communication

• Handle customer claims and support issue resolution with internal stakeholders

• Manage the Zero-Tax documents and ensure accuracy in order entry and fulfillment

• Prepare operational reports including delivery, cost, and inventory updates

• Lead monthly closing reporting related to order intake, order fulfillment, invoicing, and other order-to-cash activities, ensuring timely and accurate reporting for business and finance review

Requirements / Qualification

• Relevant experience of 3+ years in order management, order execution, or related operational roles (preferred)

• Experience working with ERP systems (iScala preferred but not must) and Microsoft Office Suite (Excel, Outlook, E-tax invoice)

• Excellent organizational and multitasking abilities to handle a high volume of orders efficiently

• Strong attention to details to ensure accuracy in all order-related administrative tasks

• Proficiency in English (verbal and written) preferred

• Bachelor’s degree in Engineering, Business, or equivalent preferred