3 Months - Temp Contractor opening - IT Support Specialist - US Shift
TLDR
Administer and optimize Microsoft Intune, Jamf Pro, Entra ID, and Microsoft 365 to resolve tickets in a 3-month engagement.
- Work Timing - 7:30pm IST to 4:30 am IST
- For 3-month engagement to help with tickets and general support tasks.
Key Responsibilities:
• Administer and improve Microsoft Intune, Jamf Pro, Microsoft Entra ID, and core
Microsoft 365 services.
• Manage device enrollment, configuration profiles, compliance policies,
application deployment, patching, and endpoint lifecycle activities.
• Troubleshoot Windows, macOS, authentication, access, application, and policy
issues.
• Review and improve Conditional Access, role assignments, device-based
access, and least-privilege controls.
• Develop PowerShell scripts and automation to reduce manual administration
and remediate recurring issues.
• Perform root-cause analysis and implement long-term fixes for recurring
platform issues.
• Maintain technical documentation and provide knowledge transfer to the
internal IT team.
- Work Timing - 7:30pm IST to 4:30 am IST
- For 3-month engagement to help with tickets and general support tasks.
Required Skills:
• Strong hands-on experience with Microsoft Intune and Jamf Pro.
• Experience administering Microsoft Entra ID and Microsoft 365.
• Strong PowerShell scripting and automation skills.
• Experience managing Windows and macOS devices in a cloud-first environment.
• Experience with application deployment, patching, device compliance, and configuration management.
• Strong understanding of Zero Trust, least privilege, Conditional Access, and role based access control.
• Strong troubleshooting, documentation, communication, and ownership skills.
• Ability to work independently and manage multiple technical priorities.
Work Timing - 7:30pm IST to 4:30 am IST
Physical Demands:
• Primarily performs work in a seated position for prolonged periods.
• Frequently uses hands, fingers, and wrists for typing, mouse use, and other
computer-related tasks.
• Frequently views a computer screen for extended periods.
• Occasionally stands, walks, reaches, bends, or moves about a home office
• Requires the ability to communicate effectively by phone, video conference, and
email.
Benefits
Remote-Friendly
Fully remote role
Attain provides subscription-based Operations Pods that handle QA, support, documentation, and reporting for startups. Designed for early, small, and growth-stage teams, our solution allows founders and engineers to focus on building rather than managing operational chaos. With fast onboarding and integrated support, we deliver predictable outcomes without the complexity of traditional hiring.