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Lalamove
Lalamove

Account Executive

Philippines
Full-Time

TLDR

Drive growth and retention for a portfolio of business clients through strategic account management and data-driven optimization in a logistics-tech setting.

What you'll do:
1. Account Growth
  • Develop and execute account growth plans for assigned clients
  • Increase revenue and order volume through upselling, cross-selling, and service adoption
  • Identify new business opportunities within existing accounts
  • Drive client utilization of Lalamove's products and solutions
  • Monitor client performance and provide recommendations to maximize logistics efficiency

    • 2. Account Retention

    • Build and maintain strong relationships with key stakeholders
    • Conduct regular business reviews and performance discussions
    • Proactively identify and address risks that may lead to churn
    • Resolve client concerns and coordinate with internal teams to ensure timely solutions.
    • Develop retention strategies for at-risk accounts
    • Ensure a seamless customer experience throughout the account lifecycle

      • 3. Portfolio Management

      • Manage a portfolio of business accounts across different segments
      • Prioritize accounts based on revenue potential, strategic importance, and growth opportunities
      • Maintain accurate account records, forecasts, and pipeline updates
      • Track account health and engagement metrics
What you'll need:
  • Account Management: Manage corporate accounts and ensure clients expectations are being met. 
  • Sales Strategies: Align with client needs, ensuring a personalized experience.
  • Communication skills: Provide and receive information effectively.
    • What we seek:

  • Bachelor’s degree in Business, Marketing, or a related field (preferred).

  • At least two (2) years of experience in Corporate Account management functions from any industry.

  • Proficiency in CRM platforms like Salesforce, HubSpot, Freshsales

  • Must be willing to work on-site in Parañaque Integrated Terminal Exchange (PITX) and do fieldwork activities at times

    • To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
    This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice

    To learn more about Lalamove Philippines, please visit follow our LinkedIn Page: www.linkedin.com/company/lalamove/
    Lalamove
    Lalamove

    Lalamove connects customers and drivers directly through its technology, providing an efficient platform for on-demand delivery services. Catering to local businesses and communities across SEA and LATAM, Lalamove stands out with its expansive network of delivery partners and a data-driven marketplace that enhances logistics efficiency.

    Founded
    Founded 2013
    Employees
    51-200 employees
    Industry
    Internet Software & Services
    Total raised
    $32M raised
    View company profile
    Account Executive

    This job is no longer available