Account Executive - Small Business
TLDR
Drive SMB SaaS sales through consultative, SPICED-based engagements, guiding prospects from discovery to close while coordinating with cross-functional teams.
Guide prospects through our sales cycle while documenting all customer interactions (calls, emails, demos) in Salesforce
Use a consultative selling approach (SPICED): Uncover pain points and help prospects realize Aircall’s value through conversational discovery calls & tailored demos
Work collaboratively with other teams (Sales Development, Onboarding, Customer Success, Solutions Engineering, Support) to drive opportunities across the finish line
Accurately forecast new revenue each week, month, and quarter by keeping pipeline up to date within Salesforce
6+ months of closing experience in the Small Business/Mid-Market sector
Consistent attainment (and overachievement) of quota and revenue goals in a high-volume, transactional sale
Experience in a fast-paced environment with many competing priorities: An ability to stay organized and efficiently manage your time
Familiarity with SPICED Sales Methodology & ability to challenge prospects & status quo
Ability to articulate technical components of a product in a simple and effective manner (Selling Aircall requires a deep product knowledge. Learning these functions and clearly expressing their value is what this role is all about)
An eagerness to become a product expert, understanding how customers are using Aircall and Aircall’s dozens of powerful software integrations
You’re a driven, goal-oriented team player with a “must-win” attitude: we win and lose as a team
The willingness to learn and be coached! Our product, sales processes, team, and company will continue to evolve and there is always more to learn
You learn from failure: We’re risk-takers. Trying, succeeding, failing — and trying again — are essential to who we are as a team and company
You’re resourceful and scrappy: you will figure out what you need quickly to get the job done and get the deal across the finish line. You don’t wait for answers to come to you, you go out and find answers
A desire to grow within the AE role for 2-3 years minimum. This is a long-term role with plenty of room for individual development (and significant earning potential!)
Spanish speaking is a plus
Benefits
Health Insurance
Medical, dental, and vision insurance is 100% covered
401k plan with company matching
Paid Parental Leave
Generous parental leave policy
Paid Time Off
Unlimited PTO — take the time you need to come to work feeling great!
Wellness Stipend
Wellness, commuter, and childcare reimbursements
Aircall builds an AI-powered customer communications platform that unifies voice, SMS, WhatsApp, and AI into a single workspace. Serving over 22,000 companies globally, it empowers customer-facing teams to enhance revenue generation and resolve issues efficiently. Its distinctive approach integrates multiple communication channels, making it an essential tool for businesses looking to elevate their customer engagement.
- Founded
- Founded 2014
- Employees
- 201-500 employees
- Industry
- Internet Software & Services
- Total raised
- $110M raised