Account Manager (m/f/d)

To strengthen our sales team, we are looking for an Account Manager (m/f/d). The Account Manager role is a key driver of our sellers’ success. As the primary link to potential partners, Account Manager identify and engage new sellers through persuasive outreach and targeted acquisition efforts. 

Location: Lisbon, Portugal   

Key Responsibilities:

• Cold Calling and Seller Acquisition: Proactively reach out to potential sellers, articulate the benefits of joining our platform, and convince them of the value proposition.
• Seller Onboarding: Guide new sellers through the onboarding process, ensuring a smooth and efficient start to their journey on our platform.
• Strategic Consultation: Work closely with sellers to understand their business goals and provide strategic insights and recommendations to optimize their presence in the marketplace.
• Performance Analysis: Analyze seller performance metrics, identify areas for improvement, and collaborate with cross-functional teams to implement solutions that drive success.
• Education and Support: Provide ongoing support to sellers by educating them on marketplace tools, trends, and best practices to enhance their business operations.

• Proven experience in Sales and/or Account Management, ideally within fast‑paced commercial environments.
• Hands-on background in e‑Commerce, with a solid understanding of online marketplace dynamics.
• 2+ years in a similar role, demonstrating consistent performance and growth.
• Experience in Seller Onboarding or Seller Support is highly advantageous.
• Familiarity with Seller Portal tools, marketplace dashboards, or related platforms is considered a strong plus.
• Strong communication and interpersonal skills
• Customer-centric mindset with outstanding support skills
• Very good English skills (at least C1 level)

What do we offer?

• Competitive salaries based on your professional experience
• Fast growing international company with stable employment
• Annual vacation of 25 working days and 1 additional day off on your birthday
• Meal Allowance (Meal Card)
• Health Care Insurance Plan (Fidelidade)
• Mental Wellbeing Program – the opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions
• AUTODOC Corporate Discount (up to 500 Euros per annualy) to order parts for their own use at special discounted rate
• Retail discounts of up to 75% on travel, technology, fashion and much more
• Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
• Free English and German language classes