Account Manager (m/f/d)
TLDR
Acquire and onboard marketplace sellers, advise on business goals, analyze performance metrics, and support growth through marketplace tools and best practices.
To strengthen our sales team, we are looking for an Account Manager (m/f/d). The Account Manager role is a key driver of our sellers’ success. As the primary link to potential partners, Account Manager identify and engage new sellers through persuasive outreach and targeted acquisition efforts.
Location: Lisbon, Portugal
Key Responsibilities:
- Cold Calling and Seller Acquisition: Proactively reach out to potential sellers, articulate the benefits of joining our platform, and convince them of the value proposition.
- Seller Onboarding: Guide new sellers through the onboarding process, ensuring a smooth and efficient start to their journey on our platform.
- Strategic Consultation: Work closely with sellers to understand their business goals and provide strategic insights and recommendations to optimize their presence in the marketplace.
- Performance Analysis: Analyze seller performance metrics, identify areas for improvement, and collaborate with cross-functional teams to implement solutions that drive success.
- Education and Support: Provide ongoing support to sellers by educating them on marketplace tools, trends, and best practices to enhance their business operations.
- Proven experience in Sales and/or Account Management, ideally within fast‑paced commercial environments.
- Hands-on background in e‑Commerce, with a solid understanding of online marketplace dynamics.
- 2+ years in a similar role, demonstrating consistent performance and growth.
- Experience in Seller Onboarding or Seller Support is highly advantageous.
- Familiarity with Seller Portal tools, marketplace dashboards, or related platforms is considered a strong plus.
- Strong communication and interpersonal skills
- Customer-centric mindset with outstanding support skills
- Very good English skills (at least C1 level)
What do we offer?
- Competitive salaries based on your professional experience
- Fast growing international company with stable employment
- Annual vacation of 25 working days and 1 additional day off on your birthday
- Meal Allowance (Meal Card)
- Health Care Insurance Plan (Fidelidade)
- Mental Wellbeing Program – the opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions
- AUTODOC Corporate Discount (up to 500 Euros per annualy) to order parts for their own use at special discounted rate
- Retail discounts of up to 75% on travel, technology, fashion and much more
- Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
- Free English and German language classes
This job was posted on 31/07/2026, and is considering applications up to 6 weeks from this date.
Benefits
Free Meals & Snacks
Meal Allowance (Meal Card)
Health Insurance
Health Care Insurance Plan (Fidelidade)
Learning Budget
Free English and German language classes
Retail discounts
Retail discounts of up to 75% on travel, technology, fashion and much more
Paid Time Off
Annual vacation of 25 working days and 1 additional day off on your birthday
Wellness Stipend
Mental Wellbeing Program – the opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions
AUTODOC is Europe’s leading online platform for the automotive aftermarket, combining digital-first e-commerce with strong German roots. With a team of over 5,500 professionals across 27 countries, we provide drivers with easy access to automotive parts and services, driving the future of mobility through technology and innovation.