Account Manager (Mekari Qontak)

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 3 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.

Job Description:

• Manage end-to-end product renewal and expansion to existing clients in Mekari Qontak (CRM & Omnichannel) product.
• Work closely with internal team to create and execute marketing campaigns to boost product expansion & renewal.
• Conduct product demonstrations to existing clients if necessary.
• Continually gather feedback from our clients, then work directly with our product team to provide input on the Mekari Qontak product roadmap.
• Handle administrative duties e.g. the renewal emails, quotations, invoices, and weekly report.

Requirements:

• Bachelor’s degree from any major.
• Min 1-2 years of experience as Account Executive/Account Manager or related roles in SaaS/Tech company (experience with CRM or communication tools is a plus).
• Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite).
• Comfortable and confident speaking to mid-level and senior executives.
• Excellent problem solving & analytical skills, able to multitask & posses good time management.
• Fluent in verbal and written English.
• Able to work under pressure.

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don't forget to check our Recruitment FAQ at bit.ly/FAQMekariHiringENG or bit.ly/FAQMekariHiringINA to find the answers to commonly asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!