Account Manager

About the Role

Playson, a leading provider of innovative gaming solutions, is seeking an Account Manager to join our Commercial department.

As an integral part of our Account Management team, you will play a pivotal role in driving revenue, fostering client relationships, and ensuring the success of our gaming portfolio.

Key Responsibilities

• Act as the primary point of contact for customer accounts, fostering strong and lasting relationships

• Assume full commercial responsibility for customer accounts, ensuring the achievement of revenue targets and objectives

• Develop and implement strategic account plans to drive business objectives and maximise customer satisfaction

• Serve as a trusted advisor to clients, optimising their operations with our gaming solutions and promotional offerings

• Coordinate the timely delivery of gaming solutions based on customer needs and objectives

• Track and report monthly revenue performance, providing clear insights into customer activities and achievements

• Cultivate and maintain strong customer relationships across all levels

• Represent the company at industry exhibitions, conferences, and seminars

• Uphold and promote the company's core values at all times

Requirements

• Minimum of 1-2 years of proven account management experience within the iGaming sector

• Proficiency in English and Italian

• Strong understanding of the gambling industry, including an understanding of Italian markets.

• Demonstrated ability to manage high-value accounts and clients effectively

• Exceptional communication and presentation skills, capable of engaging stakeholders at all levels

• Track record of delivering client-focused solutions tailored to meet specific needs

• Proficiency in CRM and promotion management preferred

• Proactive mindset with a focus on achieving results

• Strong analytical skills with the ability to process and interpret data effectively

• Adaptability to fast-paced market changes and a structured approach to problem-solving

Nice to Have

• Experience integrating agentic AI (Cursor, Claude Cowork, ChatGPT) into workflows

What We Offer

• Competitive Salary: We offer a competitive salary, subject to annual performance reviews

• Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system

• Flexible Schedule: We offer a flexible work schedule to accommodate your needs

• Remote Work Option: Choose to work remotely, providing greater flexibility and comfort

• Medical Insurance: Receive comprehensive medical insurance for both you and a significant other

• Financial Support for Life Events: We provide financial support during special life events

• Unlimited Paid Vacation: Enjoy unlimited paid vacation leave, including Ukrainian bank holidays

• Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary

• Professional Development: Get reimbursement for professional development courses and training

Recruitment Process

• HR Interview

• Technical Interview

• Final Interview

Please submit your CV in English

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