Account Receivable Supervisor

Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan.

Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.

Come enjoy the journey with us and become a Cove Superstar!

Job Title: Account Receivable Supervisor

Job-Type: 1 year contract with the opportunity for permanent employment

Reports To: Head of Finance Ops & Accounting

Location: Jakarta

What you’ll be doing:

• Responsible for Indonesia AR Function with main focus on OTA
• Ensure all invoices are being raised on a timely & accurate manner
• Ensure payments are accurately matched to corresponding invoices
• Liaise and coordinate with the relevant team to ensure all invoices are collected & reconciled on time
• Handle customer inquiries and resolve invoice disputes
• Monitor, review and provide report on AR Aging on weekly basis
• Support the Finance team with month-end landlord reports where necessary
• Reconcile all Balance Sheet Accounts related to OTA on monthly basis
• Report and coordinate technical issues with the Tech team
• Manage all internal Slack communications, Front, and tenant emails
• Oversee and develop AR Team members to achieve an efficient and effective work process
• Reconcile AR balance between the accounting system and the property management system – RMS
• Identify opportunities to improve AR processes and efficiency
• Assist in updating AR SOPs when required
• Assist the Head of Finance Ops & Accounting with ad hoc projects and tasks as required

What makes you a great fit:

• Bachelor’s degree (S1) in Accounting, Finance or related field.
• Minimum of 5 years’ experience in a Credit Control or Accounts Receivable role in an e-commerce and B2C business ideally within hospitality, travel or real estate industries.
• Strong reporting & analytical capabilities
• Strong problem-solving & analytical capabilities and ability to work independently
• High accuracy and strong attention to details
• Effective communication skills, with excellent command of written and spoken English.
• Excellent interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
• Able to work under pressure and meet tight deadlines
• Team-oriented mindset with a proactive attitude.