Lead - Business Process Automation
TLDR
Drive order-to-cash billing automation and define AI-enabled capabilities across enterprise architecture, with responsible governance and secure integration.
At Nasdaq, we sit at the intersection of technology and financial markets — and the work our architects do shapes how the world's markets operate. Working on Process Automation you'll provide strategic technical leadership across enterprise architecture, intelligent automation, and AI-enabled solutions. You'll translate complex business challenges into resilient, scalable architectures that drive measurable outcomes for our Fintech division and beyond.
Responsibilities
- Lead the design and development of enterprise architecture solutions across applications, data, infrastructure, and AI — aligned with Nasdaq's strategic direction and governance standards.
- Identify and apply opportunities for AI, machine learning, and intelligent automation to improve efficiency, scalability, and customer outcomes, with a strong focus on responsible use and governance.
- Drive the order-to-cash automation of billing processes for the Fintech division, delivering end-to-end architectural solutions that are secure, integrated, and scalable.
- Define product and service specifications for AI-enabled capabilities, collaborating across engineering, operations, and business teams to bring solutions from concept to market.
- Coach and mentor technical teams on architecture development, planning, and specification reviews — raising the bar on standards across the organization.
Qualifications
- Master's degree in Computer Science, Information Systems, or a related discipline; MBA or equivalent business qualification.
- Proven ability to lead complex, cross-functional architecture initiatives with measurable business impact.
- Strong understanding of AI governance, responsible use frameworks, model oversight, and secure system integration.
- Excellent communication skills — able to translate technical complexity for senior stakeholders and influence decisions at the highest levels.
Nice-to-Have
- Relevant certifications in cloud platforms, AI, or automation technologies.
- Experience in fintech, capital markets, or regulated financial services environments.
- Demonstrated track record of driving automation-first transformation across large-scale programs.
This position will be located in St. John’s and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.
Come as You Are
Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.
We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.
We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.
Benefits
Reasonable accommodation in hiring process
We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.
Remote-Friendly
Hybrid work environment at least 3 days a week in-office
NADQ Nasdaq, Inc. is a global leader in trading, clearing, and exchange technology, serving over 100 marketplaces worldwide. Their platforms enable major financial institutions to manage risk and trade across a variety of asset classes, while their Alternative Data group harnesses unique data sources to deliver insightful products. With a history marked by innovation as the creator of the first electronic stock market, Nasdaq remains at the forefront of financial technology.
- Founded
- Founded 1971
- Employees
- 500+ employees
- Industry
- Capital Markets