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unitQ
unitQ

AI Software Engineer

San Francisco, California, U.S.
Full-Time
On-site

TLDR

Lead the development of AI-driven features for analyzing user feedback while collaborating closely with engineers to design robust data processing systems.

About unitQ

At unitQ, we leverage AI and advanced analytics to enable businesses to proactively monitor and improve product quality based on real-time user feedback from both public and private channels.

Backed by leading investors such as Zendesk, Accel,and Google and following our recent Series B-1, unitQ serves world-class clients, including Pinterest, PayPal, and Dropbox. Our mission is to help companies of all sizes deliver exceptional product experiences, optimize operational efficiency, and drive sustainable growth through continuous product quality improvement.

About the Opportunity

We’re looking for an AI Software Engineer to lead features that use AI and conventional methods to intelligently analyze user feedback. You will work closely with fellow engineers and stakeholders to design, build, and monitor robust systems for data ingestion, cleaning, and processing. If you’re passionate about writing clean, testable Python code and enjoy working in a collaborative, fast-paced environment, we’d love to hear from you.

Role Responsibilities:

  • Develop and maintain AI-driven features and services.
  • Design and implement scalable data structures and pipelines.
  • Build and own end-to-end Retrieval-Augmented Generation (RAG) pipelines.
  • Collaborate closely with cross-functional teams to enhance platform capabilities.

    • About you:

  • Strong familiarity with Large Language Models (LLMs) and their practical applications.
  • 5+ years of software engineering experience; Python proficiency strongly preferred.
  • Demonstrated enthusiasm for applying AI solutions to complex, real-world problems.
  • Practical experience with data modeling and proficiency in SQL.
  • Hands-on experience building and managing large-scale data pipelines (10M+ records/day).
  • Proven track record of releasing and maintaining production code at scale.
  • Bachelor’s or Master’s degree in a technical discipline, or equivalent experience.
  • Self-driven with the ability to independently manage tasks and projects.

    • Nice to have:

  • Experience with AI frameworks (e.g., LangGraph, LangChain, or similar).
  • Experience deploying containerized services using Docker and cloud platforms (AWS or GCP).
  • Interest in analyzing user engagement data and driving insights.
  • Experience developing dashboards and data visualizations.

    • Benefits:

  • Flexible/unlimited vacation
  • Comprehensive medical, dental, and vision
  • 401(k) plan
  • Life insurance and FSA plans
  • Stock options
  • Equinox gym membership or wellness stipend

    • At unitQ, we believe that a diverse and inclusive team is key to building a great product. We celebrate the different cultures, perspectives, and experiences reflected across our team and will continue to build a diverse team as we grow.

    Benefits

    Flexible Work Hours

    Flexible/unlimited vacation

    Health Insurance

    Comprehensive medical, dental, and vision

    Equinox gym membership or wellness stipend

    unitQ
    unitQ

    unitQ harnesses AI and advanced analytics to empower businesses to monitor and enhance product quality through real-time user feedback from diverse channels. We cater to companies of all sizes, helping them improve operational efficiency and elevate product experiences, making us a key player in the quest for continuous quality improvement.

    Founded
    Founded 2018
    Employees
    51-200 employees
    Total raised
    $41M raised
    View company profile
    Software Engineer