The Straits Network
The Straits Network

Analyst, Client Solutions

TLDR

Lead end-to-end expert matching and deliver actionable insights for clients across regions in a remote, global environment.

About Lynk

Lynk is the best place to seek, build, and share credible human expertise. We power the new knowledge economy through our Knowledge-as-a-Service platform, connecting global clients with industry experts to support informed business decisions. Our clients include Fortune 500 companies, investment firms, professional services firms, governments, and other global organizations.

Role Overview

We are seeking a Client Solutions professional (1–3 years experience) for a full time role based in Vietnam.

This is a client-facing role involving expert engagement management, research support, and client servicing. The ideal candidate is fluent in English, and comfortable working in a fast-paced, global, remote environment.

Key Responsibilities

1. Client & Expert Engagement Management

  • Manage end-to-end expert matching between clients and industry experts, with a focus on projects
  • Ensure timely and high-quality delivery of expert insights
  • Coordinate effectively between clients and experts across regions

2. Research & Consulting Support

  • Support clients with market research, industry benchmarking, and competitive analysis focused on projects
  • Translate client requirements into structured research outputs
  • Provide clear and actionable insights to support decision-making

3. Client Support & Delivery

  • Support ongoing client engagement and project execution
  • Assist in managing client requests and ensuring smooth delivery of outcomes
  • Help maintain high client satisfaction and responsiveness

4. Cross-Functional Collaboration

  • Work closely with internal global teams to deliver projects
  • Ensure seamless coordination across time zones and stakeholders
  • Support efficient execution of client deliverables in a remote setup

What We Are Looking For

  • 1–3 years of experience in consulting, research, recruitment, client servicing, or related fields
  • Strong proficiency in English (mandatory)
  • Strong communication and interpersonal skills
  • Analytical thinking and research capability
  • Ability to work independently in a remote, fast-paced, target-driven environment
  • Self-motivated, proactive, and detail-oriented mindset
  • Interest in consulting, markets, and business strategy

What We Offer

  • Competitive remuneration package, including attractive performance-based incentives. Team members exceeding their target can earn a high proportion of their monthly base salary in commissions, measured and paid quarterly
  • Fast career progression with our merit based promotion policy
  • Work in a collaborative, co-creation hub in the heart of Ho Chi Minh City
  • An environment that respects diversity and inclusion

Additional Information

  • Location: Ho Chi Minh City
  • Experience Required: 1–3 years
  • Language Requirement: English (professional level)
  • Employment Type: Full Time Role

Notes

  • Lynk employees are prohibited from trading Restricted Securities (defined as any security whose performance is linked to a single company) on any Personal Trading Account.
  • All future new joiners, if they receive a conditional offer to join Lynk, will be required to undergo a background check.
  • Lynk is an equal opportunities employer.
  • This is a full time role.

Benefits

Diversity and inclusion environment

An environment that respects diversity and inclusion

Remote-Friendly

Fully remote role

The Straits Network builds a Knowledge-as-a-Service platform that connects organizations with industry experts, facilitating informed business decisions. Our service is designed for Fortune 500 companies, investment firms, and government entities, ensuring they have access to credible human expertise when they need it most.

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