Application Support

Overview:

The leading bank in the European Union is seeking an Application Support.

What will you do?

• Knowledge of customer complaints, questions and problems management techniques as well as call taking management
• Collaborate/work in a team, adaptability and be results-oriented
• Putting into practice customer relationship techniques, rigor and resilience
• Use of management and decision-making tools
• Command of computer tools
  

What are we looking for?

• An experience of minimum 3 years as technical support advisor
• A good knowledge of Data business is mandatory
• Agile experience
• A first experience in Banking/insurance environment is a plus
• Fluent in French and English
• Ability to travel within the Portugal
• Ability to travel outside the Portugal
  

What can you expect from us?

• A permanent job contract for a long term project;
• Tech equipment + SIM Card + personal smartphone;
• Health and Life Insurance;
• Social events and team buildings;
• The commitment of letting you grow with us, and be rewarded accordingly;
• A dynamic and young team that will be always there to support you;
• Training in the latest technologies;
• Coffee, fruits, snacks and a warm welcoming when you pass by the office.