Appraisal Analyst - part-time

Here at Lower, we believe homeownership is the key to building wealth, and we’re making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.

With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we’re a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.

Job Description:

As an Appraisal Analyst, you'll be responsible for ordering appraisals and communicating with appraisal companies, individual appraisers, and fellow Lower employees to ensure completion. This is a part-time role, expected to run through the end of the year.

Work schedule: 20 hours per week

Location: Fully remote

Compensation: $18-20/hour

What You'll Do:

• Interact with appraisal management companies, individual appraisers, and internal mortgage department staff to facilitate the appraisal from ordering to delivery of the appraisal.

• Monitor the appraisal desk email inbox to ensure all appraisal orders and correspondence to approval vendors and internal customers are placed and resolved in a timely manner.

• Assist with loan transfer requests by borrowers.

• Review reports within appraisal management software to address escalations that could result in extended turn-times, overdue appraisals, non-responsive appraisers, and orders placed on hold or declined.

• Assist with placement and monitoring of revision requests to appraisal vendors.

• Facilitate requested borrower appraisal disputes and assist with potential orders for second appraisal.

• Respond to questions, concerns, and any issues resulting from the review of the appraisal.

Who You Are:

• Ability to work collaboratively – including with peers, management, clients, subordinates, and outside contractors – to achieve departmental and company-wide objectives. Ability to multi-task, be detail-oriented, and meet deadlines in high energy environment

• Extensive knowledge of mortgage industry, including technical knowledge of pricing strategies and models related to mortgages a plus

• Ability to analyze issues and create effective resolutions, while managing multiple projects at one time

• Provide email responses within 2 hours

• Ensure loan transfers are completed within required timeframes

Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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