Ninja Van
Assistant, Retail (Sales)
TLDR
Assist customers, execute operations with Ninja software, gather sales leads, and manage store social media and Google accounts.
Job Responsibilities
Accountable for customer satisfaction, and assisting customers with any requirements they may have.
Follow best practices effectively, as determined by the Ninja Management.
Be a team player in the team, to work effectively with peers.
Effectively communicate feedback and improvements to the Area Supervisor.
Communicate and work effectively with other teams to produce the best possible outcome for the company and its clients.
Use Ninja software to execute operations (with training from the Ninja team).
Assist in gathering sales leads and closing prospect.
Assist the Area Supervisor in managing the social media and google account of the store, in terms of content and customer engagement.
Job Requirements
Minimum qualifications: SPM, with relevant industry experience.
Work experience: More than 1 years of experience working in retail stores.
Professional fluency in English & Bahasa Malaysia; Mandarin is an added advantage.
Proven success in being a team member of a fully functional team.
Hands-on work experience with a proven track record in reaching and exceeding goals.
Strategic thinker with ability to thrive in a fast-paced, entrepreneurial environment; solve complex problems, and develop creative solutions.
Effective verbal communication, with the ability to serve a wide range of customers.
Own transportation required.
Benefits
Learning Budget
with training from the Ninja team
Ninja Van is a tech-enabled logistics company that specializes in hassle-free last-mile delivery services for businesses across Southeast Asia. With a strong focus on innovation and technology, we cater to the unique needs of both small and large-scale shippers, providing real-time tracking and operational excellence. Our extensive network delivers to 100 million customers, making us the largest and fastest growing logistics provider in the region.
- Founded
- Founded 2014
- Employees
- 500+ employees
- Industry
- Air Freight & Logistics
- Total raised
- $240M raised