Associate Partnerships, Airbnb.org

Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company.

In December 2020, Airbnb launched Airbnb.org, a new non-profit organization and distinct brand system that builds on a long history of connecting people in times of crisis to safe, comfortable places to stay. This work began at Airbnb in 2012, when a Host named Shell reached out wanting to offer her home for free to those impacted by Hurricane Sandy in New York City. Since then, Airbnb—and now Airbnb.org—has partnered with Hosts, nonprofit organizations, emergency management agencies and governments to provide stays to people around the world in times of crisis. 

We at Airbnb.org seek to create connection and belonging as individuals confront crises. In order to do that, we must acknowledge and work against inherent power structures and historical oppressions that have created and perpetuated systemic barriers faced by those we intend to serve.

Role

Airbnb.org is looking for a motivated and detail-oriented Partnerships Coordinator to support a range of projects on our Programs team. The Program Associate will be the central point of contact and coordinator for various projects such as grants administration, partnership support, disaster response support and community engagement. This role is critical to ensure the team stays organized and effective at implementing our programs. 

The work will be inclusive of data collection, tracking and reporting, grants administration, budget tracking and reporting and various other logistical tasks related to ensuring the success of Airbnb.org’s programs. 

Responsibilities

• Manage grants administration process including payment processing, procurement,  stewarding legal agreements and tracking and follow up
• Work closely with Partnership Managers to provide day-to-day support for partnerships across the Airbnb.org portfolio 
• Coordinate partner data collection and integrity check on an ongoing basis to drive program improvements; oversee both on-platform and off-platform data collection methods
• Support ongoing partner management tasks including impact reports, DEI data collection, communications, grantmaking processes and budget tracking
• Maintain budget tracking and data collection across Salesforce and other budget management systems
• Design and build efficient grant disbursement processes 
• Track and respond to external requests from nonprofit organizations, conferences, speaking engagements etc.
• Provide surge support to the Emergency Response Operations team as needed during disaster response
• Support Community team in story lead generation (ex. early phone screens) and supporting Community events (ex. logistics for online workshops)
• Own cataloging Partnerships policies and processes and relevant documents

Requirements

• Minimum 3-5 years professional experience, ideally in nonprofit, foundation or corporate administrative coordination duties
• Experience with Salesforce or other grants management software
• Very comfortable managing datasets, excel spreadsheets, and pulling insights from data reports
• Process-oriented and operations-driven: you're constantly looking for ways to make things work more efficiently
• Acute project management skills and ability to coordinate cross-functionally
• Ability to work independently and thrives in a fast-paced environment
• Excellent writing and communication skills

Commitment to diversity

Airbnb is committed to creating a world where anyone can belong. We are committed to diversity, equity and inclusion; and women, underrepresented groups, individuals with disabilities, veterans, and intersectional individuals are strongly encouraged to apply.