Associate, Telesales

Why we need you

The ecommerce sales team will help to develop, drive and grow Ninja Van's presence in Thailand. Thus, this role will be responsible for acquiring and retain clients through well-coordinated efforts, strong product knowledge, transparent and best-in-class client experience and a suite of supportive services and tools.

What you will do

• Responsible for executing and supporting sales strategies as set by the management team
• Acquire, onboard and successful conversion of prospects
• Prepare and customize sales materials to help with new client acquisition
• Involve in mapping and prospecting clients in e-commerce, as well as other sectors requiring NV's logistics services
• Manage and monitor day-to-day relationships and communications with key clients
• Closely work with management team to assist in market assessment efforts and provide on-the-ground insights
• Focuses on growing and developing existing clients for up-sell or cross-sell efforts
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, marketing techniques, etc.
• Achieve sales goals on a monthly, quarterly and yearly basis
• Prepares periodic reports by collecting, analyzing, and summarizing information

What you will need

• At least a bachelor degree in any field from reputable university
• Possess at least 3 years of telesales experience and prior experience with a start-up, category, e-commerce or offline merchants is mandatory
• Strong communicator and interpersonal skills 
• Proven track record of achieving sales targets
• Self-starter with good initiative, and persistence to see us through this challenge
• Comfortable with direct sales, making cold calls and emails to develop leads, set meetings with potential prospects and onboarding