Single Digits
Single Digits

Platform Engineer - DevOps (1165)

About the Position:

We’re in search of a Platform Engineer who’s ready to help us improve our customer experience by building functional systems that bring our business to new heights. You’ll need to have extensive experience in Amazon Web Services, because you’ll be creating and maintaining infrastructure to support a distributed micro-services architecture. As a Platform Engineer, you’ll also be working in conjunction with like-minded product engineering teams to deploy these new products and manage our infrastructure, associated processes, and systems, which means you’ll need to be fluent in one or more programming languages, too. It’ll definitely help you to be detail-oriented and a skilled problem-solver, because you’ll also be helping us to streamline our processes, and automating them where applicable.


Roles and Responsibilities:

  • Improve reliability, quality, and time-to-market of our software solutions
  • Effectively manage projects as necessary while lending continuous support to the team with a good amount of availability.
  • Building and maintaining tools, solutions, and microservices associated with deployment and our operations platform, ensuring that all meet our customer service standards and reduce errors.
  • Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
  • Test our system integrity, implemented designs, application developments, and other processes related to infrastructure, making improvements as needed.
  • Update our processes and design new processes as needed to optimize performance.
  • Deploy product updates as required while implementing integrations when they arise.
  • Automate our operational processes as needed, with accuracy and in compliance with our security requirements.
  • Specifying, documenting, and developing new product features, and writing automated scripts so that others may understand.
  • Implement and establish Platform Engineer team best practices.
  • Manage code deployments, fixes, updates, and related processes.
  • Work with open-source technologies as needed.
  • Work with CI and CD tools, and source control such as GIT.
  • Lead the team through development and operations to produce results conducive to company interests.
  • Offer good technical support where needed, developing software for our back-end systems.
  • Stay current with industry trends and source new ways for our business to improve.

Requirements

  • Bachelor’s Degree in Computer Science, Engineering, Software Engineering, or another relevant field.
  • Strong experience with Linux-based infrastructures, Linux/Unix administration, and AWS.
  • Strong experience with databases such as SQL, MS SQL, MySQL, NoSQL, Hadoop, Elasticsearch, Redis, Cassandra, and/or Mongo.
  • Knowledge of programming languages such as Java, JavaScript, Python, Go, PHP, Swift, C#, Groovy, Bash.
  • Experience with project management and workflow tools such as Agile, Jira, Scrum/Kanban/SAFe, etc.
  • Experience with open-source technologies and cloud services.
  • Experience in working with Puppet, Chef, or Ansible for system automation and configuration.
  • Experience in working with Terraform, or Cloud Formation for infrastructure automation and configuration.
  • Strong communication skills and ability to explain protocol and processes with team and management.
  • More than two years of experience in a DevOps oriented engineering role; experience in software development and infrastructure development is a plus.
  • Stellar troubleshooting skills with the ability to spot issues before they become problems.
  • Current with industry trends, IT ops, and industry best practices, and able to identify the ones we should implement.
  • Time and project management skills, with the capability to prioritize and multitask as needed.
  • Solid team player.

Benefits

Health, Vision, and Dental insurance

401K with company match

Generous vacation and sick leave policy

Who We Are:Single Digits is a leading global provider of High Speed Internet Access (HSIA) management and support solutions, guest management software and technical support services. We offer a complete guest HSIA solution, including components of IP network design, engineering, professional services, ongoing maintenance, networking monitoring, multi-lingual support, revenue reporting and authentication tracking.Our innovative Broadband Authentication Platform (BAP) empowers properties to tailor their HSIA to the unique needs of a variety of industries, including hospitality, multi-dwelling unit (MDU), property management, health care, government, education, travel and more. Thanks to our managed service business model, our clients can boost revenues, strengthen customer loyalty and better promote their own brands without capital expenditures. In short, we build wicked good WiFi and we service it well so that our customers can sleep well at night.

Founded
Founded 2003
Employees
201-500 employees
Industry
Internet Software & Services
Total raised
$13M raised
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