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Lyra Health
Lyra Health

Bilingual Emotional Consultant (Vespertino)

Mexico City, Mexico
Full-Time
On-site
MEX$15,000 – MEX$17,000 per month

TLDR

Lead bilingual crisis intervention and case management for corporate clients, delivering rapid, evidence-based mental health support in English and Spanish.

Full commitment to the following non-negotiable fixed schedule is required:

Work Days: Tuesday to Saturday.
Days Off:  Sunday and Monday.

Work Hours:
Tuesday to Friday: 2:00 PM to 10:00 PM.
Saturdays: 10:00 AM to 6:00 PM.

Clinical and Operational Expertise

  • Required  to hold a Bachelor’s Degree in Psychology with a valid Professional License (Cédula Profesional). A Master’s degree is highly preferred.
  • At least 3 years of direct clinical practice with a solid, verifiable foundation in Cognitive-Behavioral Therapy.
  • Advanced English level (C1/C2). You are comfortable conducting therapy sessions, understanding complex idioms, and writing technical reports in English.
  • You navigate digital tools like Salesforce, Google Suite, and telehealth platforms with ease
  • You thrive in fast-paced environments and possess the multicultural sensitivity needed to support a diverse, international workforce.
  • Demonstrated ability to work fast and under pressure to meet 24-hour Critical Incident SLAs.

    • Summary

    We are looking for an experienced, resilient, and passionate Bilingual Emotional Consultant to join our clinical operations team in Mexico City. In this role, you will be the primary point of contact for employees from our corporate clients facing acute mental health challenges. You will operate in a high-volume, fast-paced environment providing immediate crisis containment, brief evidence-based interventions, and case management in both English and Spanish.

    Benefits

    Health Insurance

    Health Plan (medical app access + medication support).

    Christmas basket

    Paid Time Off

    4 personal semestral days (paid time off)

    Lyra Health
    Lyra Health

    Lyra Health provides comprehensive mental health benefits and support specifically designed for employers, serving over 20 million people globally. Their integrated, AI-powered platform ensures high-quality counseling services and transformative care that leads to faster recovery and reduced healthcare costs for companies.

    Founded
    Founded 2015
    Employees
    201-500 employees
    Industry
    Internet Software & Services
    Total raised
    $180M raised
    View company profile
    Consultant