Bilingual Salesforce Data Quality Assistant - 3 Month Fixed-Term Contract (LTG) Colombia, Remote
TLDR
Review and reconcile large datasets in Excel/Sheets, cross-checking PDFs to ensure accurate, complete customer and financial records.
Role Overview
We are seeking a detail-oriented, bilingual Salesforce Data Quality Assistant to support a defined 3-month remote project focused on the review and remediation of customer and financial records. The successful candidate will be responsible for systematically reviewing large volumes of data, cross-referencing entries against supporting PDF documentation (including customer records and invoices), and ensuring that information held within our systems is accurate, complete, and consistent.
This is a focused, process-driven position that will suit a candidate who demonstrates a high level of accuracy, discipline, and consistency in repetitive, detail-intensive work. While prior analytical or technical experience is not required, candidates must be reliable, methodical, and able to maintain a high standard of output throughout the duration of the contract.
Key Responsibilities
- Review large datasets (in the order of several thousand rows) within Excel or Google Sheets, examining records on a line-by-line basis.
- Open, review, and interpret supporting PDF documentation, including customer records and invoices, and reconcile their contents against corresponding system entries.
- Identify and correct discrepancies, missing information, duplicate records, and other data quality issues, in line with documented procedures.
- Escalate ambiguous, unusual, or out-of-scope cases to the project lead for review.
- Maintain accurate and timely records of work completed, changes made, and outstanding items, to support project tracking and reporting.
- Deliver consistent quality and productivity throughout the duration of the engagement.
Essential Requirements
- Demonstrable attention to detail and a methodical approach to repetitive tasks.
- Working knowledge of Microsoft Excel and/or Google Sheets, including sorting, filtering, basic formulas, and standard data manipulation.
- Ability to follow established processes accurately and consistently over an extended period.
- Strong written communication skills and the ability to maintain regular, proactive contact with the project lead in a remote working environment.
- Awareness of, and commitment to, the confidential handling of customer and financial information.
- Capacity to work independently and manage personal productivity without direct day-to-day supervision.
Desirable Experience
- Previous experience in a data entry, data clean-up, audit support, bookkeeping, or administrative role.
- Familiarity with a customer relationship management (CRM) system, such as Salesforce or HubSpot.
- Exposure to invoicing, accounts payable / receivable, or other standard financial documentation.
Benefits
Remote-Friendly
Fully remote role
LTG is a dynamic network of businesses that specializes in learning technology and workforce performance solutions. We empower organizations to enhance their talent capability and digital learning initiatives, ensuring employees can thrive and contribute effectively. By combining innovative software, consulting expertise, and managed services, we help firms accelerate change and unlock their workforce potential.
- Founded
- Founded 2002
- Employees
- 11-50 employees
- Industry
- computer software