Business Operations & GTM Manager – Consumer Business

Nium provides global infrastructure for real-time cross-border payments. We were founded on the mission to deliver the global payments infrastructure of tomorrow, today. Our platform enables banks, fintechs, and global businesses to move money instantly, everywhere.    Co-headquartered in San Francisco and Singapore with offices in 14 markets worldwide, we are entering one of the most exciting chapters in our journey. In March 2026, we delivered the largest month in our 11-year history with record revenue, record volumes, and EBITDA profitability. Today, Nium moves nearly $60B in payments annually, almost entirely for enterprises, while continuing to strengthen an already healthy balance sheet.   It is an incredible time to join us, and we are only just getting started.   Our payout network spans 190+ countries and 100 currencies, with 100 + corridors in real time. We power seamless transfers to accounts, wallets, and cards, support local collections in 35 markets, and as a principal card issuer on Visa, Mastercard, Discover, and UATP, Nium issues over 50 million card tokens every year. Backed by regulatory licenses in 40+ markets, we make it simple for our partners to onboard, integrate, and scale globally. This scale and innovation have earned us recognition as one of CNBC’s World’s Top Fintech Companies 2025, winner of Best Cross-Border Payments Solution at the PayTech Awards, and inclusion in FXC Intelligence’s Top 100 Cross-Border Payments Companies list.   In 2024, we raised US$50 million in Series E funding at a US$1.4 billion valuation to accelerate network expansion, product innovation, and talent growth. With the B2B payments market projected to hit US$175 trillion by 2030, Nium offers ambitious builders the chance to shape the future of global money movement with the scale of a leader and the energy of a high-growth company.  As Business Operations Manager, Consumer, you'll be the operational and commercial backbone of Nium's Consumer business, partnering closely with the Head of Consumer to drive business performance across Amaze and Instarem. You'll own the operating cadence of the business—from P&L management and strategic planning to partnership operations, GTM execution and cross-functional business management. This is a highly cross-functional role that combines strategy, commercial operations, finance and execution. You'll work with Product, Marketing, Finance, Customer Operations, Partnerships and external partners to ensure the business is operating efficiently while helping shape where we invest and how we grow. Responsibilities

Own business performance

• Own the Amaze business P&L, tracking revenue, costs, profitability and performance against business targets.
• Lead forecasting, business reviews and executive reporting to provide clear visibility into business performance.
• Support investment decisions through financial modelling, business cases and commercial analysis.

Drive business operations

• Manage the Consumer business operating rhythm, ensuring cross-functional teams are aligned on priorities, budgets and execution.
• Own budget governance, purchase orders, invoicing and financial processes across Consumer, partnering closely with Finance.
• Identify operational issues and performance trends, driving initiatives that improve efficiency and customer outcomes.

Lead strategic initiatives

• Partner with Product and Marketing to shape GTM strategies, launch plans and growth initiatives.
• Support strategic planning, roadmap prioritisation, business workshops and annual planning activities.
• Drive cross-functional programs from planning through execution, ensuring delivery across multiple stakeholders.

Manage strategic partnerships

• Support key Amaze partnerships including Mastercard, Stripe and other strategic partners.
• Manage commercial operations including incentives, pricing, fees, invoicing, marketing programmes and partnership governance.
• Coordinate with external partners to ensure successful execution of joint initiatives.

Operational leadership

• Oversee day-to-day operational support for Amaze, including customer and dispute escalations, identifying systemic issues and driving long-term improvements.
• Act as a key point of coordination for business-critical operational initiatives, including payment schemes and network programmes.
• Bring structure to ambiguity by stepping into high-priority initiatives wherever needed.

Requirements

• 6+ years of experience in Business Operations, Strategy, Consulting, Commercial Operations or Finance within fintech or technology.
• Experience managing business performance, budgets or P&Ls.
• Strong commercial acumen with the ability to translate data into strategic recommendations.
• Excellent cross-functional stakeholder management and project leadership skills.
• Comfortable balancing strategic thinking with hands-on execution in a fast-moving environment.
• Strong analytical and financial modelling skills.
• Experience presenting recommendations to senior leadership.

What we offer at Nium  

We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work. 

We Care for Our Employees: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible working hybrid working environment (3 days per week in the office). 

We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend.

We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more!  

We Thrive with Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone.