Casino Communications Specialist

Description: 

We are looking for an energetic, detail-oriented, and highly motivated individual to join our Casino Communications Team. If you are passionate about online casino games and enjoy managing structured communication and coordination processes, this role is a great fit for you!

 Responsibilities:    

• Communicate with casino game providers mainly based on tasks received internally from partners or company staff
• Request and coordinate new provider configuration settings, ensuring timely and accurate execution by the internal configuration team
• Follow up with providers to clarify questions, provide updates, or resolve operational matters reflected in Jira tasks
• Monitor and respond to incoming emails from providers and internal departments, taking necessary actions and providing timely feedback
• Ensure all provider-related communications and updates are accurately logged and tracked in ticketing system
• Collaborate closely with internal teams to support smooth operations and maintain effective cross-departmental communication

Requirements:

• Fluency in Armenian and English (written and spoken)
• Good knowledge of Russian
• Strong reporting and analytical skills
• Excellent interpersonal and communication abilities
• Ability to prioritize, multi-task, and manage tasks efficiently in a fast-paced environment
• Exceptional attention to detail and strong memory retention
• High sense of responsibility, ownership, and accuracy
• Excellent time management and negotiation skills
• Strong teamwork mindset and proactive approach to problem-solving