Channel Operations Analyst
TLDR
Manage channel partner onboarding, agreements, deal registrations, MDF requests, NFR licenses, and Salesforce data quality through defined processes.
At Precisely, we're not just building software — we're shaping the future of data integrity. As a global leader in data quality, data enrichment, and location intelligence, Precisely helps thousands of the world's most trusted brands make confident decisions with data they can rely on. We're an AI-first organization, which means artificial intelligence isn't a buzzword here — it's woven into how we build products, how we work, and how we think about solving complex problems for our customers. When you join Precisely, you join a team of curious, driven innovators who believe that better data makes the world run better. If you're ready to do meaningful work at the intersection of AI and data — and help define what's possible — we'd love for you to apply!
Overview: The Channel Operations Specialist provides day‑to‑day operational support in alignment with the Channel Partner goals of the Company. This role is focused on executing established processes accurately and efficiently, maintaining high‑quality partner data, and supporting internal stakeholders such as Channel Managers, Sales, Legal, and Partner Marketing. The position is well suited for someone who is detail‑oriented, process‑driven, and comfortable working in systems and trackers.
What you will do:
- Support the setup of new channel partners by processing requests from Channel Managers and Sales, following defined onboarding workflows. Manage partner records, including partner access to the Partner Portal, in Salesforce and supporting trackers.
- Prepare standard partner agreements and coordinate signature processes in collaboration with Legal and Channel Operations leadership.
- Manage operational processing for deal registration submissions, teaming agreements, and influence fee requests in line with documented procedures.
- Ensure required approvals and documentation are completed before processing partner‑related transactions. Maintain accurate records to support downstream reporting and partner payments.
- Assist with the administration of Marketing Development Funds (MDF) by tracking requests, approvals, and payment status in coordination with Partner Marketing.
- Support the issuance and tracking of Not For Resale (NFR) licenses for partner enablement and training.
- Respond to routine operational inquiries from partners and internal teams, escalating issues when needed.
- Maintain high data quality across Salesforce and Channel Operations trackers, ensuring information is complete, timely, and accurate. Perform regular checks on partner records, agreements, and status fields to support reliable reporting. Support audits and compliance activities by providing accurate documentation and data when requested.
- Execute recurring operational tasks such as contract extensions, partner updates, and lifecycle changes according to defined processes.
- Identify process issues or gaps and flag them to senior team members for improvement.
What we are looking for:
- Bachelor’s degree in Business or related field (Equivalent work experience will be accepted in place of the education requirement)
- 1-3 years of experience in operations, sales operations, channel operations or similar process and data driven role
- High attention to detail and hands-on
- Consistent follow‑through on multi‑step processes and approvals
- Strong written communication and stakeholder coordination skills
- Technical or software skills required: MS Excel, Salesforce experience strongly preferred
Salary: 90 000 - 120 000 PLN gross per year - compensation is flexible and open for discussion, with the possibility of adjustment for candidates whose skills and experience strongly align with the role’s requirements
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Precisely is a leader in data integrity, providing businesses with software, data enrichment products, and strategic services that enhance decision-making. Catering to over 12,000 organizations worldwide, including 95 of the Fortune 100, Precisely enables companies to make confident choices with trusted data. What sets us apart is our unique combination of innovative solutions and committed support across 30 countries.
- Founded
- Founded 1968
- Employees
- 500+ employees
- Industry
- computer software