Client Benefits Coordinator | Hoover, AL (Hybrid)
TLDR
Guide prospective clients through benefit options and support client accounts with professional, efficient service.
Benefits Specialist
S&A Group | Hybrid (Birmingham, AL)
S&A Group is seeking dependable and professional individuals to join our team as Benefits Specialists. This role combines client support services, working with individuals who have requested information about our services, and help to get their benefits in place.
This is a structured position with training, clear expectations, and compensation tied to performance.
Responsibilities
- Speak with prospective clients who have requested information and guide them through available benefit options
- Assist current clients with account updates, billing questions, and general support
- Recommend appropriate benefit options based on client needs
- Maintain accurate records and follow internal processes
- Provide a professional and efficient experience in every interaction
Qualifications
- Experience in customer service, sales, or account management preferred
- Strong communication and organizational skills
- Ability to work independently in a hybrid environment
- Detail-oriented and dependable
- Access to a laptop or tablet, reliable internet, and a quiet workspace
- High school diploma or GED required
Compensation & Schedule
- $50,000–$65,000 annually, based on performance
- Additional bonuses and incentives available
- Hybrid role, fully remote days weekly
What We Offer
- Competitive bonus plans
- Life and health benefits
- Performance-based advancement opportunities
- Stable, team-oriented work environment
Benefits
Health Insurance
Life and health benefits
Stable, team-oriented work environment
Remote-Friendly
Hybrid role, fully remote days weekly
S&A Group specializes in helping families secure affordable final expense benefits. We focus on providing accessible and reliable financial solutions for end-of-life costs, ensuring peace of mind for our customers during challenging times.