Client Success Manager (m/f/d) - Fixed Term

Intro

Adsquare's mission is centered on:

• Passion: Solving complex challenges with exceptional people, technology, and data.
• Niche: Specializing in Location Intelligence for Programmatic Advertisers.

Our work is guided by our core values, and we look for candidates who embody them:

• Drive: Turning ambition into action that brings valuable outcomes.
• Resilience: Adapting, persevering, and growing stronger through challenges.
• No BS: Upholding honesty, transparency, and clear communication.
• Humble: Valuing modesty and letting results speak for themselves.
• Moral Compass: Acting with fairness, integrity, and respect.

About the team

As a Client Success Manager (m/f/d), you will play a key role in the Client Success Team, reporting directly to the Head of Account Management France & Benelux.

Your Mission

Please note that this role requires experience in the media, advertising or programmatic industry.

• Manage and grow an existing portfolio of clients, including Media Agencies, Direct Advertisers, Trading Desks, and Managed DSP Teams.
• Proactively drive revenue by upselling and introducing new products to your accounts, aiming to meet and exceed your revenue targets.
• Collaborate closely with the Sales team to identify new business opportunities within your agency network.
• Ensure seamless client onboarding, from DSP mapping to setting up measurement tracking and providing access to Adsquare’s tools and systems.
• Monitor live campaigns to ensure smooth delivery and performance.
• Maintain accurate forecasting and opportunity management using Adsquare’s CRM tools.
• Oversee invoicing by gathering necessary information, such as usage reports and billing details, ensuring correct and timely invoicing for all clients.
• Stay updated on Adsquare’s evolving product and technology offerings, responding to client requests and evaluating feasibility autonomously when needed.
• Partner with the Product Team to proactively suggest improvements to products and processes.
• Effectively communicate Adsquare’s value proposition and vision to partners and internal team members.
• Actively participate in the mobile and programmatic communities to build a network and generate leads through conferences and social events.
• Create insightful case studies based on campaign performance for your clients.

Your Profile

• Proven experience in account management, sales, or business development within the data or programmatic industry, or in a media agency.
• A solid understanding of the advertising ecosystem, particularly how media agencies operate.
• A proactive approach, with a willingness to take full ownership of the sales process in a fast-paced, growing company.
• Ability to build and nurture long-lasting client relationships.
• Strong interpersonal skills with excellent communication and negotiation abilities.
• Previous experience in real-time advertising, programmatic, data management, or ad-tech is a strong plus.
• Fluency in both English and French is essential.

Why us?

• Competitive compensation package with performance-based bonus
• Hybrid working model
• €1,200 annual learning & development budget
• 30 days of paid vacation
• 9 additional RTT days per year
• Public transport contribution
• Mental health support and well-being initiatives

Salary Range (Annual On-Target Earnings)

35,000 - 40,000 euros

Recruiting Process

Value Based interview - 30 min 
Hiring Manager interview - 1 hour 
Take at home task 
Team interview - 30 min

Work model

Hybrid

Desired start date

Septemeber