Compliance Education Manager - (REMOTE)

We are one of thework-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in the United States.   

Who is eXp? 

Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.  

Come join us at eXp Realty – a 8x Glassdoor Best Places to Work organization! 

What you will do: 

The Compliance Education Manager plays a pivotal role in developing and executing the overall strategy for educational content related to eXp's ICA, Policies and Procedures, and the NAR Code of Ethics. In addition to conceptualizing and creating content, the manager will provide leadership and direct supervision to Compliance Content Specialists and Compliance Communications Specialists. The manager collaborates closely with the Vice President of Global Compliance Development to drive the objectives and key results of the Agent Compliance Department, optimize content delivery, establish partnerships, and promote adoption of best practices among eXp Agents.

• Partners with the Vice President of Global Compliance Development to implement the strategic vision for compliance education content, aligning it with eXp's overall compliance goals and objectives

• Execute and track on-going implementation of the global agent compliance core competencies curriculum, ensuring all agents receive comprehensive training on key compliance areas 

• Directly supervises Compliance Content Specialists and Compliance Communications Specialists, providing guidance, support, and performance management

• Deliver engaging daily content on Workplace through posts, videos, images, and live/virtual appearances

• Creates and oversees the publication of on-demand content available to eXp Agents on Trakstar/Mindflash LMS

• Monitors and optimizes the adoption and usage of on-demand learning content, analyzing metrics and making data-driven improvements

• Collaborates with team members and internal partners to create localized content for Agents in various jurisdictions, considering factors such as Agent location, language, etc.

• Customizes content for use by Compliance Officers in cases resulting in corrective actions for Agents

• Facilitates live streaming of department-hosted educational events, ensuring seamless execution and engaging experiences

• Presents training content and provides support to other team members during presentations

• Leverage and implement AI tools to exponentially expand the reach and efficiency of compliance education initiatives, optimizing content delivery, engagement, and support for agents. Use AI-driven insights and resources to empower agents with accessible, on-demand guidance in their compliance efforts, ensuring scalable and personalized compliance support.

• Monitors and becomes familiar with AI systems used by real estate professionals to identify potential legal and compliance pitfalls; partners with the Legal team to inform agents of potential legal or compliance pitfalls related to the use of AI.

• Works collaboratively with other departments such as Brokerage Operations, Growth, and Legal teams to ensure compliance initiatives are integrated effectively across the organization

• Takes on additional responsibilities as assigned to support the overall compliance education efforts

How you will grab our attention: 

• Bachelor's degree or experience in a related field preferred but not required; relevant certifications are a plus

• Minimum of 3 years of experience in a compliance role, demonstrating a strong understanding of compliance principles and practices

• Preferred experience in the real estate industry, with a familiarity of industry-specific compliance regulations and practices

• Holding an active real estate license is a plus but not required

• Excellent written and verbal communication skills, with the ability to convey complex compliance concepts clearly and concisely

• Experience with and proficiency in using AI tools to enhance educational outreach, streamline content creation, and provide data-driven insights to support compliance objectives and agent engagement.

• Proficiency in and experience with E-Learning platforms like LMS, PowerPoint, Google Slides, Zoom, etc.

• Highly organized and self-motivated, with the ability to prioritize and manage multiple projects simultaneously

• Knowledge of graphic design tools such as Adobe Creative Suite, Canva, etc., to enhance content visual appeal

• Ability to thrive in a high-volume environment and manage competing deadlines

• Tech-savvy with a quick ability to learn new systems and tools

• Strong proficiency in using Google Suite and other collaboration tools for effective team collaboration and communication

If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply! 

What eXp Realty Provides: 

• Work-from-anywhere environment

• Flexible PTO for salaried employees

• 401k with 4% match (immediate vesting)

• Robust Medical, Dental, & Vision benefits

• Company provided equipment

• Monthly Technology Stipend

• FSA & HSA with employer contributions

• Stock option grant

• Health & Wellness incentives

• 100% Paid Parental Leave

EEO Statement: 

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.