Condition Management Account Coordinator
TLDR
Answer inbound and outbound calls for participants in the Condition Management Program, with on-the-job training.
Condition Management Account Coordinator
Location: Onsite in Dubuque, IA. Also accepting remote applicants.
HealthCheck360 has an immediate opening for driven, energetic, and customer focused candidates for our Condition Management Account Coordinator role. In this role, you will answer inbound calls from our participants along with making outbound telephonic calls to participants enrolled in the Condition Management Program. And the best part? You don't need experience - we will train you!
We are seeking individuals with strong customer service skills that can perform well individually and in a team environment. This role is perfect for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, health coaches, LPN, CNA, Medical Assistants, or individuals with a background in customer service who are looking to make a meaningful impact behind the scenes. We pride ourselves on putting the participants first and finding ways to improve our business. Above all else, we are committed to fostering an open door culture where the opinions and suggestion of our team members are valued and appreciated.
Essential Functions:
- Answer participants inquiries
- Assist participants via email and online messaging
- Accurately document participant communications
Specific Skills:
- Strong verbal and written skills
- Detail oriented
Pay & Benefits
- Most Benefits start Day 1
- Medical, Dental, Vision Insurance
- Flex Spending or HSA
- 401(k) with company match
- Profit-Sharing/ Defined Contribution (1-year waiting period)
- PTO/ Paid Holidays
- Company-paid ST and LT Disability
- Maternity Leave/ Parental Leave
- Subsidized Parking
- Company-paid Term Life/ Accidental Death Insurance
About Cottingham and Butler’s Health and Wellness Division
Cottingham and Butler’s Health and Wellness division was created with the employer's needs and the participant's experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by providing onsite biometric screenings, engaging participants through technology and programming, educating the participant with risk-specific targeted communications, and supporting positive behavior change through our Health Coaching and Condition Management programs.
Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook
Benefits
Flexible Work Hours
Most Benefits start Day 1
Health Insurance
Medical, Dental, Vision Insurance
Company-paid term life and accidental death insurance
Company-paid Term Life/ Accidental Death Insurance
Paid Parental Leave
Maternity Leave/ Parental Leave
Paid Time Off
PTO/ Paid Holidays
Wellness Stipend
Flex Spending or HSA
HealthCheck360 develops comprehensive health management solutions that empower employers to enhance employee wellness while effectively managing healthcare costs. By integrating onsite biometric screenings, targeted educational communications, and personalized health coaching, we create a supportive environment that drives positive behavior change and boosts employee productivity.