Continuous Improvement & Operations Manager

Eindhoven, Netherlands

TLDR

Establishes high-performance processes and drives data-driven improvements to safety, quality, and productivity while leading multiple shifts and teams on the floor.

As an Continuous Improvement & Operations Manager at Picnic, you establish stable, high-performance processes and continuously improve them using data and clear KPIs. You own the day-to-day performance of your area, lead multiple shifts and teams, and translate analysis into concrete actions that improve safety, quality, and productivity. Through hands-on leadership and strong process discipline, you turn insights into consistent execution on the floor.

Tricks of the trade

Lead daily operations: Supervise 1 shift on the floor each week, and use insight to drive process improvements and operational excellence
Area ownership: Own day-to-day and weekly performance of your area (inbound or outbound), delivering on safety, quality, productivity, and delivery KPIs.
Hands-on Leadership: Lead teams across multiple shifts, driving engagement, retention, and strong captain leadership on the floor.
Incident & Planning Management: Handle major incidents, set productivity inputs, and manage planning escalations when needed.
Continuous Improvement: Lead improvement initiatives and support Lean activities that remove friction from daily operations.
Performance Management: Drive shift-level results on delivery capacity, UPH, cost, completeness, timeliness, and perfect deliveries.

What you bring

Master’s degree in relevant field
3+ years Supply Chain experience
Comfortable managing high-volume, high-SKU workflows
Strong analytical skills, with a high level of competence in data analysis tools
Familiarity with Lean and continuous improvement initiatives
Fluent in English, Dutch is a pre
Hands-on experience in automated/semi-automated/manual fulfilment
Lean/continuous improvement experience is a pre
Proven ability to lead teams is a pre

Picnic perks

You'll receive a competitive compensation package, including:

25 vacation days per year to recharge your batteries
The option to lease a car
You’ll get freshly prepared, healthy breakfast, lunches (and dinner at the FC) as well as delicious snacks and drinks available at all Picnic locations
A flexible company pension plan called “Doenpensioen” at a.s.r.
Picnic laptop and smartphone
An awesome scale-up atmosphere with the freedom to drive your own projects and the opportunity to have an impact!
The chance to work in an international environment with motivated team members & legendary company events
Many internal learning and development possibilities as well as professional soft skill & leadership trainings at a specialized external party
We have Fulfilment Centres across The Netherlands in the following locations: Utrecht, Ridderkerk, Berkel en Rodenrijs, Dordrecht, Eindhoven, Zwolle, Heerenveen, Geldermalsen.

Benefits

Healthy meals and snacks at Picnic locations

You'll get freshly prepared, healthy breakfast, lunches (and dinner at the FC) as well as delicious snacks and drinks available at all Picnic locations

Soft skill and leadership training opportunities

Many internal learning and development possibilities as well as professional soft skill & leadership trainings at a specialized external party

International environment and company events

The chance to work in an international environment with motivated team members & legendary company events

Pension plan

A flexible company pension plan called Doenpensioen at a.s.r.

Flexible work environment

An awesome scale-up atmosphere with the freedom to drive your own projects and the opportunity to have an impact!