COO

Company Overview

Airtm is a dynamic and rapidly-growing fintech company that operates in over 100 countries, providing innovative financial solutions to users worldwide. Our platform leverages cutting-edge technology to bridge traditional financial systems with the digital age, enabling seamless and secure money transfers, currency exchange, and digital payments.

Position Overview

We are seeking an experienced and strategic Chief Operating Officer (COO) to join our executive team and lead the operational aspects of Airtm. As COO, you will play a pivotal role in scaling our operations, improving efficiency, and driving the company's growth trajectory while maintaining a high level of customer satisfaction.

Responsibilities

• Operational Leadership -  Provide visionary leadership to the operations team, overseeing day-to-day activities, setting clear objectives, and driving continuous improvement across various functions, including customer support, data and analytics, compliance, and internal processes.

• Strategic Planning - Collaborate with the CEO and other senior leaders to develop and execute the company's overall strategic plan. Translate strategic goals into actionable operational plans that align with the company's mission and growth targets.

• Scalability and Efficiency - Identify opportunities to optimize processes, streamline workflows, and enhance scalability. Implement best practices and operational standards to support the company's expansion into new markets and regions.

• Cross-Functional Collaboration - Foster effective communication and collaboration among different departments, including engineering, product development, growth, and finance, to ensure a cohesive approach to achieving company goals.

• Performance Monitoring and Reporting - Establish key performance indicators (KPIs) for various operational functions and regularly track, analyze, and report on these metrics to the executive team. Use data-driven insights to inform decision-making and drive operational improvements.

• Talent Development - Build and mentor a high-performing operations team, nurturing a culture of innovation, accountability, and professional growth. Identify skill gaps and implement training and development programs as needed.

Qualifications

- Bachelor's degree in Business Administration, Finance, or a related field; MBA or relevant advanced degree is a plus.

- Proven track record of at least 10 years in senior leadership roles within the fintech or financial services industry, with a focus on operations and scalability.

- Demonstrated experience in successfully leading and managing cross-functional teams in a fast-paced, global environment.

- Strong strategic thinking and problem-solving abilities, with the capacity to translate vision into actionable plans.

- Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels of the organization.

- Data-driven mindset with proficiency in using analytics to drive operational decision-making.

- Entrepreneurial spirit and a passion for driving innovation and disruption in the fintech space.

Location

The COO position is remote with the expectation of quarterly travel for team meetings.

Join us at Airtm

If you are a strategic thinker, a collaborative leader, and have a deep passion for revolutionizing the financial services industry, we invite you to join our team. As the COO of Airtm, you will have the opportunity to make a lasting impact on our global operations, drive growth, and shape the future of digital finance.

To apply, please submit your resume and a cover letter detailing your relevant experience and why you are excited about the opportunity to lead operations at Airtm.