CRM Dynamics 365

BlackStone eIT is a leading computer software company specializing in cutting-edge solutions for businesses. We are currently seeking a highly skilled and motivated CRM Engineer to join our dynamic team. As a CRM Engineer at BlackStone eIT, you will be responsible for designing, developing, and implementing CRM solutions for our clients, while providing technical expertise and guidance.

Responsibilities

• Collaborate with clients to understand their CRM needs and develop solutions that align with their business goals.
• Design and develop CRM applications, workflows, and integrations, utilizing industry best practices.
• Provide technical expertise and guidance to development teams, ensuring the delivery of high-quality CRM solutions.
• Conduct regular code reviews and performance optimizations to enhance system efficiency and effectiveness.
• Participate in end-to-end solution implementation, including requirements gathering, system design, configuration, testing, and deployment.
• Create and maintain technical documentation for CRM solutions.
• Provide ongoing support and troubleshooting for CRM applications.
• Stay up-to-date with the latest CRM technologies and trends, and provide recommendations for continuous improvement.

Requirements

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience as a CRM Dynamics 365, with a focus on CRM solution design and development.
• Strong knowledge of CRM platforms, such as Salesforce, Microsoft Dynamics, or Oracle CRM.
• Proficiency in CRM customization, configuration, and integration.
• Experience with CRM workflows, data migration, and system integrations.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Experience with Agile methodology is a plus.
• Certification in CRM platforms is preferred.