Startup Jobs
Post a Job
Arrive Logistics
Arrive Logistics

Customer Relations Clerk

Mexico
Full-Time
On-site

TLDR

The Customer Relations Clerk ensures smooth operations in Accounts Receivable by collaborating with various teams to provide financial and administrative support.

Who We Are

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There’s never been a more exciting time to get on board with our rapidly-growing team in Guadalajara, so read on to learn more and apply today!

Who We Want

The Customer Relations Clerk supports the Customer Relations Specialist team to ensure the Accounts Receivable functions run smoothly. The Customer Relations Clerk works closely with our BizDev, Carrier Sales, and CashApp Teams to provide financial, administrative, and clerical services. 

What You’ll Do

  • Collect and process PODs and related documents for invoicing.
  • Resolve NetSuite invoicing failures and ensure invoices are created timely manner. 
  • Manage emails regarding customer invoicing and billing issues.
  • Create and distribute invoices to customers daily.  
  • Review and create RMAs for upstream approval.  
  • Navigate, maintain, and upload invoices to customer portals.   
  • Check customer portals for invoice status, resolve rejected items, and update aging notes. 

    • Qualifications

  • Bachelor's Degree in Accounting, Finance, or a related field.
  • Bilingual fluency (Spanish/English) required.
  • Previous experience in an Accounts Receivable role preferred.
  • Oracle NetSuite Experience.
  • Intermediate knowledge of Microsoft Suite, with an emphasis on Excel.
  • Self-starter with the ability to work independently and as a team.
  • Highly organized with excellent time management skills and a high degree of accuracy and attention to detail.

    • The Perks of Working With Us

  • Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more.
  • Leave the suit and tie at home; our dress code is casual.
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you'll find cafes and a wide variety of local restaurants.
  • Start your morning with free coffee!
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Get paid to work with your friends through our Referral Program!

    • Your Arrive Experience

    Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work. 

    Benefits

    Referral program

    Get paid to work with your friends through our Referral Program!

    Free counseling sessions

    Maximize your wellness with free counseling sessions through our Employee Assistance Program

    Arrive Logistics
    Arrive Logistics

    Arrive Logistics is a transportation and technology company focused on streamlining logistics operations in North America. We connect shippers with carriers, leveraging innovative technology to enhance efficiency and reliability in the supply chain. Our growth strategy is fueled by a commitment to building strong relationships and delivering exceptional service in a competitive market.

    Founded
    Founded 2014
    Employees
    500+ employees
    Industry
    Professional Services
    Total raised
    $340M raised
    View company profile