Customer Service Executive
TLDR
Provide concierge and customer services globally, handle inquiries and data entry, while managing ad hoc assignments in a dynamic team setting.
Responsibilities
- To provide professional concierge & customer services to clients via phone calls and email;
- To handle customer inquiries globally and fulfill customer requests
- Collecting and providing data entry of case information
- Handle ad hoc assignments and projects as assigned
Requirements
- Higher diploma or above (Fresh Graduate also welcome) in any disciplines
- Fluent in both Cantonese, Mandarin and English
- Good telephone manner
- Be patient and work as a team
- Willing to be on shift
We offer attractive remuneration, 5-day work week, performance bonus, medical insurance, 14-day annual leave and other fringe benefits to the right candidate. Interested parties please send your full resume with date of availability and expected salary to the email hrm@M800.com
To protect the privacy of personal data, all applications will be treated in strict confidence. Personal data collected will be used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their applications unsuccessful. We may also consider their application for other or future vacancies. Personal data of unsuccessful applicants will be retained for a maximum period of 6 months.
M800 delivers comprehensive communication and technology solutions, specializing in Wholesale Voice and Messaging products. We serve a diverse range of clients, from carriers to enterprise customers, by providing robust SMS solutions and a versatile Mobile Internet Platform. Our commitment to innovation is reflected in our development of advanced SDK features and dedication to customer support.
- Founded
- Founded 2007
- Employees
- 11-50 employees
- Industry
- Diversified Telecommunication Services