Data Analyst
TLDR
Turn data into dashboards and actionable insights while optimizing CRM workflows across sales, operations, and finance.
Partner with the commercial team to understand reporting needs and translate them into dashboards, KPIs, and actionable insights ( SQL, Python).
Act as a key point of contact for cross-functional stakeholders (sales, operations, finance) requesting data analysis or process automation support.
Manage and optimize the CRM (Zoho CRM): modules, custom fields, workflows, assignment rules, and data quality.
Clean, validate, and normalize data (names, phone numbers, emails, geolocation) to ensure data quality across merchant/customer databases.
Present findings and recommendations to commercial leadership and other stakeholders in a clear, actionable format.
Perform other duties and responsibilities as assigned by the department, based on evolving business needs.
Bachelor's degree in Business Administration, Industrial Engineering, Data Science, Economics, or a related field.
2+ years of experience in data analysis, business operations, or CRM-related roles.
Intermediate-to-advanced SQL skills (Snowflake, BigQuery, or similar preferred).
Experience administering a CRM (Zoho CRM, HubSpot, Salesforce, or other).
Advanced Google Sheets/Excel skills (formulas, pivot tables, data validation).
Strong analytical and problem-solving skills, with the ability to work with ambiguous or incomplete data.
Excellent communication skills, with the ability to translate technical concepts for non-technical, commercial-facing stakeholders.
Ability to manage multiple priorities and collaborate effectively across departments.
Nice to have: basic Python, BI tools (Hex, Looker, Power BI) or exposure to fintech/retail environments with field sales operations.
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening
Benefits
Free Meals & Snacks
Catered lunches
Health Insurance
100% Company-funded health insurance for employees and immediate family members
Learning Budget
$2,000 USD annual Professional Development perk
Co-working travel allowance of $2,000 USD annually
$2,000 USD annual Co-working Travel perk
Paid Time Off
20 days of vacations
PayJoy is a credit provider focused on empowering under-served customers in emerging markets to achieve financial stability. Our patented secured credit technology opens the door for these individuals to access credit systems through innovative point-of-sale financing and credit cards. By leveraging machine learning and data science, we help our customers thrive as micro-entrepreneurs and navigate economic challenges effectively.
- Founded
- Founded 2015
- Employees
- 51-200 employees
- Industry
- Internet Software & Services
- Total raised
- $86M raised