Dataflow Sustainment Engineer 2 – Help Desk (Shift work) (Pipeline)
TLDR
Maintain a 24/7/365 Help Desk, troubleshoot Cross Domain Solutions, and support crisis response during Government closures.
At Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.
Provides life-cycle support/sustainment for analytic systems in accordance with requirements. Provides support for implementation, troubleshooting, and maintenance of Cross Domain Solutions (CDS). This support can include: escalated Tier 1 and Tier 2 support, as well as crisis support; Help Desk support; Mission Assurance Support; Operations and Maintenance of Analytic services and capabilities; Quick Reaction Capability (QRC) requirements; end of life decommissioning; Call-in support to Extended Enterprises, including Second and Third Parties; and coordination with Development, Deployment, and Software distribution. This position is designated as emergency personnel and is authorized to work during Government closures.
All shifts needed for this position (Day, Night, and Special shifts).
Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).
Capabilities
Required Qualifications
Desired Qualifications
The Benefits Package
Additional benefits include:
Full-time employees have the option to participate in a variety of voluntary benefit plans including:
Company Environment & Perks
Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Affirmative Action Statement:
Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.
Accommodations:
Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or staffing@wyetech.com. We are happy to provide reasonable accommodations to ensure equal access to all candidates.
Benefits
Equity Compensation
The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching.
Health Insurance
Hospital Indemnity, Accident, and Critical Illness Insurances
Branded clothing
Employees receive two complementary branded clothing orders annually.
Paid Time Off
Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations.
Remote-Friendly
Mobility Among Wyetech-supported Contracts
Wyetech develops innovative technology solutions that address complex challenges faced by federal government customers. By focusing on solving real-world problems, we stand out in our industry as a partner committed to quality and excellence.