Delivery Manager

About Helin

Why this Role Matters

What You'll Achieve

• Own the end-to-end delivery lifecycle, from pre-sales and solution design to implementation and deployment.
• Lead and develop high-performing teams, including project managers, field engineers, delivery specialists, and partners.
• Establish and drive delivery best practices, standardized methodologies, performance dashboards, and continuous improvement.
• Ensure delivery excellence through effective governance, resource planning, forecasting, portfolio management, and process optimization.
• Serve as the senior escalation point for customer, operational, and delivery challenges, ensuring timely resolution and customer success.
• Partner with Sales, Finance, Legal, and Operations to ensure commercial alignment, contract clarity, and successful execution.
• Build and scale a global delivery organization to support Helin’s international growth.
• Provide executive visibility through reporting, KPI management, performance tracking, and risk oversight.
• Leverage expertise in Industrial IoT, Edge Computing, AI, Cybersecurity, Cloud Technologies, and Digital Transformation to deliver complex industrial technology solutions.

What You Bring

• 10+ years of experience in delivery leadership, consulting, program management, or professional services within technology-driven environments.
• Proven success leading complex customer implementations, cross-functional teams, and enterprise delivery portfolios.
• Strong customer-facing presence with exceptional stakeholder management, communication, and leadership skills.
• Experience building, scaling, and optimizing delivery organizations in fast-growing businesses.
• Strong commercial acumen with experience with contract negotiation, Statements of Work (SOWs), risk management, and customer engagements.
• Ability to drive delivery governance, operational excellence, resource planning, forecasting, and technical program management.
• Experience working with cloud technologies, preferably Microsoft Azure.
• Understanding modern software delivery methodologies, including Agile and DevOps.

Nice to Have

• Experience with Industrial IoT (IIoT), Edge Computing, AI-driven solutions, and data analytics.
• Understanding of OT environments, cybersecurity governance, industrial automation, SCADA systems, and systems integration.
• Familiarity with Industry 4.0 technologies and industrial software solutions.
• Experience delivering solutions within Maritime, Offshore, Renewable Energy, Industrial Automation, or Critical Infrastructure sectors.
• Agile, PMP, MSP, PRINCE2, or equivalent project and program management certifications.
• Experience building and managing international delivery partner ecosystems.

Additional Information

• Predictable and high-quality project delivery across all customer engagements.
• Strong customer satisfaction and long-term strategic partnerships.
• Scalable delivery operations capable of supporting Helin's growth ambitions.
• Effective governance, reporting, forecasting, and resourceutilization.
• High-performing teams delivering measurable business value.
• Continuous improvement of delivery processes, operational efficiency, and quality standards.

Why Join Helin?

• A meaningful opportunity to transform industrial data into safer, smarter, real-time decisions worldwide
• A diverse, multicultural environment with 60+ colleagues from 38 nationalities

What We Offer

• Competitive base salary
• Pension scheme
• SARs (Stock Appreciation Rights) plan
• €3,000 annual learning & development budget
• 24 vacation days on top of public holidays
• Complimentary lunch at the office
• Hybrid working model (3 days in the office, 2 days from home)
• Commuting expenses fully covered

Our Recruitment Process

• Recruiter Screening (30 minutes, online)
  An introductory conversation to discuss your background, motivation, and provide an overview of the role and expectations.
• Peer Interview (60 minutes, online)
  A discussion with team members about your experience, skills, ways of working, and what it's like to work at Helin.
• Hiring Manager & Leadership Interview (60 minutes, onsite)
  A conversation focused on your expertise, potential impact, and a deeper discussion about the role, team, and future opportunities at Helin.
• Offer Stage
  If successful, we'll discuss the offer details and next steps.

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