Director, Learning Experience Architecture | Onsite, Noida | Open to India-based candidates only

Director, Learning Experience Architecture

Role Snapshot 

The Director of Learning Experience Architecture is the senior-most practitioner in the ID career ladder, serving as the organizational authority on learning design, consulting excellence, and capability standards. You will lead high-stakes performance consulting engagements, define how the delivery organization designs and evaluates learning, and build the consulting and strategic capabilities of the senior practitioners and designers who report into or work alongside you. 

This role sits at the intersection of senior client advisory, organizational leadership, and design governance. Where senior consultants lead complex programs, you set the standards those programs are measured against. You shape how AI is embedded in workflows, how quality is defined and enforced, and how the ID function positions itself as a business transformation partner for clients and for Infopro Learning. 

What You’ll Do Daily

No two days look the same. On any given day you might be: 

• Advising a senior client stakeholder on a capability strategy, connecting their organizational challenge to a program design recommendation that is both feasible and measurable 

• Reviewing a learning brief or measurement framework produced by a senior team member and giving feedback that sharpens the logic, tightens the scope, and raises the consulting quality of the work 

• Leading a discovery session with a new client, asking the questions that separate genuine performance problems from requests for training, and turning what you hear into a program direction 

• Setting or reinforcing organization-wide standards: reviewing QA protocols, AI workflow practices, or design templates to make sure they reflect current best practice and are being applied consistently 

• Coaching a senior team member through a difficult client situation, helping them think through the options, the stakeholder dynamics, and what a confident, credible response looks like 

• Contributing to a proposal by shaping the learning solution architecture and articulating the value of the recommended approach to a decision-making audience 

• Scanning the horizon for emerging tools, methods, or industry developments and deciding how they should or should not change how the team works 

What You Will Bring 

Must-Have Qualifications st-Have Qualifications 

What We’re Looking For 

Education 

Bachelor’s or Master’s degree, preferably in Instructional Design, Education, Organizational Development, or related field 

Experience

15-20 years in instructional design, learning strategy, and consulting, with deep experience leading high-stakes client engagements, directing multi-team programs, and shaping organization-wide learning standards 

Instructional Design

Expert command of instructional design methodologies (ADDIE, Bloom’s Taxonomy, contemporary adult learning principles); sets the definitive standard for design practice and pedagogical rigor across the organization 

Learning Experience Design

Expert in crafting user-centered, engaging learning journeys that integrate learning science with emotional appeal and behavioral outcomes; defines the learner experience standard across the organization and advises clients at a strategic level on experience design strategy 

Content Development & Storyboarding

Expert ability to create storyboards, scripts, and complete learning content of the highest quality, including business simulations, scenario-based learning, and branching narrative designs; serves as the organizational benchmark for content quality and reviews senior team output against that standard 

Visual Design & Multimedia

Working knowledge of visual design principles (color theory, typography, layout); able to assess and guide client-facing deliverables, proposal assets, and program materials for visual consistency, accessibility (WCAG compliance), and brand alignment, with support from designers for production execution 

Learning Ecosystem Architecture

Expert in designing comprehensive, multi-modal learning systems and curriculum architectures that address organizational capability needs and align to strategic business goals; defines the standard for how complex, multi-audience blended programs are structured, sequenced, and governed across the organization 

Performance Consulting & Needs Analysis

Expert in diagnosing organizational performance gaps and conducting root cause analysis; independently leads high-stakes stakeholder consultation, job-task analysis, and business impact assessment; positions Infopro Learning as a strategic partner in resolving complex performance challenges 

Learning Analytics & Measurement

Expert in extracting and interpreting learning data to generate insights on engagement, completion, performance trends, and program effectiveness; independently designs measurement frameworks, produces executive-level impact reports, and drives data-informed decision making for clients and internal stakeholders 

AI & Emerging Technology

Expert in leveraging AI-powered tools and emerging technologies to accelerate design, enhance quality, and drive innovation; shapes organization-wide standards for AI integration across team workflows and contributes to the broader innovation agenda 

Consulting & Advisory Services

Expert in partnering with senior and executive client stakeholders to scope programs, clarify objectives, and manage expectations throughout complex, high-value engagements; independently positions learning as a business transformation capability and navigates organizational ambiguity with authority and confidence 

Change Management & Adoption

Expert in designing and implementing change strategies that drive learning adoption and behavioral transformation; understands organizational dynamics, addresses resistance at senior levels, and ensures sustainable capability change through communication, stakeholder engagement, and reinforcement strategies 

Quality Assurance & Standards

Expert in quality assurance for learning development; defines QA frameworks, review protocols, and organization-wide quality standards; drives continuous improvement and sets the quality benchmark that all delivery teams work toward 

Strategic Leadership & Vision

Expert in setting strategic direction for learning operations, driving organizational transformation, and building team capability across multiple layers; develops frameworks and standards, fosters an innovation culture, and positions the learning function as a competitive business advantage for clients and for Infopro Learning 

Learning Program Management

Expert in planning, executing, and delivering complex, multi-workstream learning programs on time and within scope; manages resources, timelines, dependencies, risks, and stakeholder communications across large-scale engagements with full independence; accountable for program health and delivery outcomes 

Communication

Exceptional written and verbal communication skills; leads executive-level conversations with confidence, presents strategic learning recommendations persuasively, and provides structured developmental feedback that builds capability across the team 

Nice-to-Have Skills

• Hands-on familiarity with Articulate Storyline or Rise sufficient to engage credibly with team-produced eLearning output and make informed design governance decisions 

• Deeper capability in visual design, multimedia production, or UX for learning 

• Familiarity with immersive learning technologies (VR/AR) and their strategic application in learning design 

• Experience in organizational development, talent strategy, or workforce transformation at an enterprise level 

• Advanced certifications in instructional design, learning technologies, or change management 

• Prior experience in a global learning consulting, advisory, or practice leadership capacity 

Requirements

After 3 months

• Setting the quality bar for the organization: reviewing design outputs from senior consultants and designers and providing structured, high-impact feedback that elevates the work 

• Leading performance consulting engagements at an executive level, translating complex organizational challenges into scoped, strategically aligned program briefs with minimal escalation 

• Establishing trusted advisor relationships with senior client stakeholders and internal delivery leads; understood as the go-to authority on learning strategy and design excellence 

• Defining or refining QA frameworks, design standards, or AI workflow practices that improve how the delivery organization operates 

After 6 months

• Overseeing 4-6 concurrent programs spanning consulting, delivery, evaluation, and client reporting; accountable for program health, quality, and client satisfaction across all of them 

• Producing executive-level analytics reports and measurement frameworks that demonstrate program ROI and inform client capability strategy 

• Demonstrably raising the consulting capability and strategic independence of senior team members through coaching, feedback, and deliberate stretch assignments 

• Driving adoption of AI-assisted workflows, new design tools, and continuous improvement practices across the delivery organization 

After 12 months

• Recognized across the organization and by clients as the definitive authority in specific performance domains or industries; sought out for high-stakes scoping conversations and program governance decisions 

• Delivery teams consistently producing high-quality, low-rework output across complex multi-audience programs; strong client satisfaction scores and repeat engagement patterns 

• Leading change management strategy and adoption planning for flagship capability programs; demonstrating measurable behavioral impact and organizational transformation 

• Actively developing the next generation of consulting leaders within the ID function; senior team members demonstrating measurably greater strategic independence and program ownership