Director of Product, Fincrime

📍London / UK Remote | 💰 £120,000 - £160,000 + Benefits | A week in the life of a Product Manager at Monzo

We are looking for a senior leader who will be responsible for building our Onboarding, Financial Crime and Fraud capability, working closely with Engineering and Data teams to help identify and automate our detection, decisioning and actions on Fincrime and Fraud, whilst also driving growth across the business and having a high level of thought and empathy for the customer experience. This leader will need to have deep empathy for our customers and a desire to make an already well-loved customer experience organisation world-leading. 

You will:

• Build the product roadmap and strategy for the end-to-end customer experience with our financial crime processes and the development of our fincrime decision platform
• Partner closely with our leaders of for Financial Crime, Risk, Operations, Growth and our Chief Product Officer on strategy and execution of the roadmap
• Sit on the leadership team for the Product organisation
• Manage and develop the Product teams within the Financial Crime org 
• Make sure our customer and customer operations experience is a key differentiator for Monzo 

You have:

• Experience leading a product area, including direct management of a wide group of Product Managers as well as working closely with or directly leading design and data teams 
• Past experience building impactful product as an individual contributor prior to moving into a leadership role 
• Strong people leadership principles and a passion for developing others
• A love of highly cross-functional teams including close partnership with Engineering, Data and Operations leaders
• A deep empathy for customers and a desire to build a financial services organization that delights our 5M and growing users 

Logistics

• We can help you relocate to the UK & we can sponsor visas.
• This role can be based in our London office or remotely with some regular travel
• We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
• Diversity and inclusion is a priority for us – if we want to solve problems for people around the world, our team has to represent our customers. So we need to attract the best talent and create an environment that supports and includes them. You can read more about diversity and inclusion on our blog.
• If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.

The application process consists of a 30 min phone call with the Hiring team, an initial call with someone from the Product team and 3 - 4 remote video interviews. We promise not to ask you any brain teasers or trick questions.

Equal Opportunity Statement

At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

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