Director of Product Operations

We are looking for a Director of Product Operations that will report directly to the Chief Product Officer and will be responsible for increasing the overall operational capability of our Product, Strategy, UX Design and Business Development teams. This role is highly cross-functional across these teams and all of Lucid. It requires strong executive presence and leadership in order to partner with and influence peers and senior leadership across the company. The role comes with a high extension of trust and empowerment. The successful candidate must have expert-level competency in product, strategy, and execution and will at times act as proxy for CPO on assigned programs.

Are you a natural leader and a team player that gets excited about working with very diverse and capable teams? Do you have a passion for finding elegant solutions to interesting problems? Do you want to make a strategic impact at a rapidly growing company with more than 30 million users across 180 countries? Do you have serious product management and strategy chops? Are you drawn to an amazing culture with cross-functional work that is different every day? If this is you, let’s talk!

Our mission is to help teams see and build the future. And we hold true to our core values of: (1) innovation in everything we do; (2) passion & excellence in every area; (3) providing individual empowerment, initiative and ownership; and (4) teamwork over ego.

Responsibilities:

• Increase the operational capabilities of our Product, UX Design, Strategy, and Business Development teams by identifying opportunities to improve functional effectiveness and driving initiatives to improve how we perform our craft
• Take lead in preparing regular updates, presentations, and documents for board meetings, investor presentations, all-hands meetings, and other settings that the CPO needs to deliver
• Set the ongoing agenda and focus of the Product, UX Design, Strategy, and Business Development leadership team meetings under the guidance of the CPO
• Create alignment, leverage, and stronger execution for ongoing programs within Product Development and at the broader company level, while also overseeing these programs at times
• Create more bandwidth for leadership by driving strategic initiatives and acting as proxy for the CPO on assigned initiatives when needed
• Contribute to leading and shaping our direction by participating in, influencing, and driving various strategic planning efforts for our products
• Drive annual planning cycles for Product, UX Design, Strategy, and Business Development teams while assuring strategic alignment across these teams and the company at large
• Be a sounding board for other leaders and serve as the eyes and ears on the ground across the Product organization

Requirements:

• 8+ years of working experience in Product and/or Strategy roles
• High EQ and executive presence
• Strong operational and execution skills
• Proven track record of consistently delivering results
• Able to partner with and influence peers effectively
• Embodies high ownership, autonomy and integrity
• Thinks systemically and strategically
• Strong analytical skills

Preferred Qualifications:

• Experience in Product or Strategy in the SaaS industry
• Experience increasing competencies and capabilities on an organizational level in a rapidly growing company

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