English Voice and Email agents
TLDR
Engage with customers through voice, email, and chat, providing timely resolutions and support in a dynamic call center environment.
Customer Service Roles at Creative Clicks Electric Gadget
Are you passionate about delivering outstanding customer experiences? Do you thrive in fast-paced environments and love solving problems with empathy and efficiency?
Step into a role where your communication skills shine—whether it’s by voice, email, or chat.
What You’ll Be Doing:
-
Voice Support:
Handle inbound calls and make outbound follow-ups.
Provide accurate, friendly, and timely resolutions.
-
Email Support:
Respond to customer emails with clarity and professionalism.
Solve issues or escalate them efficiently when needed.
-
Chat Support:
Engage with customers in real-time via live chat.
Deliver fast, helpful, and smooth interactions.
Salary Package: Up to 17,500 EGP Gross
For candidates with at least 1 year of offshore call center experience (voice, email & chat):
Base Salary: 13,000 EGP Gross
KPI Bonus: 2,000 EGP
Attendance Bonus: 2,500 EGP
Shifts & Time:
Shift starts at 4pm
Fixed 9-hour shifts (includes 90-minute break)
2 fixed days off per week
Night and overnight shifts available
Note: Shifts are fixed but may be adjusted based on business needs
What We’re Looking For:
Strong English communication skills (written and spoken)
Experience in handling multiple support channels
A positive, proactive attitude and team spirit
NAOS Talents is a specialized job board tailored for the construction industry, connecting skilled professionals with leading companies in need of top talent. We streamline the hiring process for employers and job seekers alike by providing a targeted platform that emphasizes experienced professionals like project managers, ensuring the right fit for both parties.