Environmental Operations Manager (all genders)

THE ROLE & THE TEAM

Our Sustainability and Compliance team leads strategic initiatives across Zalando's pan-European network to minimize environmental impact and drive circular economy practices. We navigate complex regulatory landscapes to ensure our business models remain compliant, efficient, and aligned with our commitment to sustainable fashion e-commerce.

As an Extended Producer Responsibility (EPR) Analyst, you will lead compliance efforts across complex, multi-jurisdictional regulatory frameworks. In this high-impact, cross-functional role, you will combine data-driven analysis and stakeholder management to develop innovative compliance solutions, optimize costs, and champion sustainable business practices across product waste streams, including packaging, electronics, batteries, and textiles.

Find out more about sustainability and compliance at Zalando: https://jobs.zalando.com/en/what-we-do

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Oversee end-to-end compliance reporting and regulatory tracking across European markets for packaging, electronics, batteries, and textile waste streams.
• Turn complex waste and sales datasets into actionable insights, building robust models to track volumes, predict fee structures, and optimize compliance costs.
• Partner with cross-functional teams, including logistics, product, and legal, to integrate sustainable compliance mechanisms into core business workflows.
• Collaborate directly with external Producer Responsibility Organisations (PROs), environmental agencies, and auditors to verify data integrity and maintain smooth operational relationships.
• Lead the implementation of scalable digital tools and reporting frameworks that support our transition toward circular business models.

WE’D LOVE TO MEET YOU IF

• You demonstrate a strong background in data analytics and data management, with proven experience building complex data reports and analytical models.
• You bring a solid understanding of Extended Producer Responsibility (EPR) frameworks and European environmental compliance requirements.
• You show a clear commitment to environmental responsibility and a passion for embedding sustainable practices into large-scale business operations.
• You possess strong cross-functional stakeholder management skills, with the ability to translate complex regulatory and technical data for diverse audiences.
• You approach problem-solving with a strategic, proactive mindset and thrive when designing efficient processes in dynamic environments.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• 27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
• Family support, including counselling and dedicated services for parents and carers
• Company pension scheme
• Employee shares programme
• Health and wellbeing options, including Wellhub
• Mental health support and coaching
• Development through our training platform and biannual peer-to-peer review
• 2 paid volunteering days a year
• Relocation assistance (subject to prior agreement)

INCLUSIVE BY DESIGN

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

At Zalando, our vision is to be the leading European technology platform for fashion and lifestyle – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion