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Amar Bank
Amar Bank

Field Investigator - Bandung

Indonesia
Full-Time
On-site

TLDR

Conduct field investigations to verify suspected fraud, gather evidence, and coordinate with Anti-Fraud team (ABADI & Tunaiku) to support prevention initiatives.

As a Field Fraud Investigator, you will conduct field investigations to verify suspected fraud cases, gather evidence, and support the Bank's fraud prevention initiatives. This role requires strong analytical skills, attention to detail, and the ability to conduct investigations in accordance with established procedures and guidelines.

Responsibilities

  • Investigate fraud cases escalated to the Anti-Fraud team (ABADI & Tunaiku) or cases categorized as fraud signals, as assigned by the Anti-Fraud Investigator Supervisor/Team Leader.
  • Maintain productivity and quality targets for field investigations while gathering and reporting valuable findings during site visits.
  • Prepare clear investigation reports and maintain the Fraud Case Tracker as part of daily activities.
  • Collect, validate, and maintain supporting evidence throughout the investigation process while ensuring data confidentiality.
  • Review suspicious transactions based on fraud alerts and perform customer confirmation when required.
  • Conduct field visits and coordinate with internal and external stakeholders as needed.
  • Ensure all investigation documentation is complete, accurate, and maintained in accordance with company policies.

    • Requirement

  • Minimum Diploma degree in any discipline.
  • Minimum 2 years of experience in anti-fraud, investigation, or internal audit within the financial services industry.
  • Good understanding of digital products and application processes in Financial Services Institutions.
  • Strong analytical, technical, and computer skills.
  • High integrity, strong ethical standards, and a willingness to learn.
    • Amar Bank
    Amar Bank

    Amar Bank is a forward-thinking digital banking institution in Indonesia that offers a suite of fintech-based services, including savings, loans, and seamless money transfers. Distinctively recognized for its innovative digital lending platform, Tunaiku, Amar Bank is committed to leveraging technology to enhance the customer banking experience while setting a benchmark for modern banking solutions.

    Founded
    Founded 1991
    Employees
    500+ employees
    Industry
    Banks
    E-commerce Fintech SaaS
    View company profile