inyad
Field Support Technician
TLDR
Install, maintain, and repair equipment and software; diagnose issues, train clients, and document interventions with nationwide travel.
Ce que vous ferez
We are looking for a Technician to help keep our clients’ equipment and software running smoothly. Your role will include installation, maintenance, and training.You will be responsible for
- Install, maintain, and repair equipment across the country.
- Diagnose issues and suggest effective solutions.
- Train clients on how to use both the equipment and the software.
- Update technical documents and write intervention reports.
Your qualifications
- Technician diploma or specialization in electrotechnics, electronics, etc.
- At least 1 year of experience in a similar role.
- Represent our company professionally with clients.
- Valid driver’s license.
- Willingness to travel nationwide.
- Basic skills in French and Arabic.
- Punctual, organized, and detail-oriented.
- Strict adherence to safety rules and internal guidelines.
- Self-motivated with strong time management skills.
Inyad builds a tech platform specifically designed for small and micro merchants across Africa, empowering over 5 million users in 15 countries with tools to manage and grow their businesses. With flagship products like Konnash and Mahaal, we enable merchants to overcome challenges and innovate their operations, fostering a vibrant ecosystem of entrepreneurship.
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