Field Support Technician
TLDR
Survey rooftops with drones and manual methods, gather electrical data, and create detailed solar array layouts for technical design documents.
Is your home DYNAMIC?
We help Texas homeowners take control of their energy use—upgrading comfort, cutting monthly costs, and adding lasting value with smart, efficient solutions. Homeowners are paying more than ever for electricity. Outdated systems and one-size-fits-all fixes leave families stuck with high bills and little control.
About the role
- The Field Support Technician will travel to customer homes & survey the roof & gather electrical information to be used during the solar design process. The Field associate will use both a drone and manual methods to collect this information
What you'll do
- Travel to project sites to obtain the necessary information, including electrical data, to complete technical design documents for a solar system
- Create detailed rooftop map layout for solar arrays, including roof layout dimensions and all roof penetrations (pipes, vents, etc.)
- Develop a positive relationship with customers to establish rapport and to gather facilities assessment data as needed
- Conduct a physical site audit using a drone, auditing tools, including a tablet/phone with apps, measuring devices, and other related equipment
- Upload site audit documents and photos to a cloud server
- Maintain a current driver's license and a clean driving record to safely operate a company vehicle
- Identifies issues on homes that may interfere with our installations
- Interacting with homeowners if questions arise
Qualifications
- Bilingual Spanish and English speaking preferred
- Must have an active and valid driver’s license
Ability to work on the roof in a physically demanding role - Ability to work in outdoor weather conditions including but not limited to excessive noise, extreme heat, extreme cold, wet environment, and humidity
Pay & Benefits
- $20-$25 per hour
- 3+ weeks PTO
- Medical, Dental, & Vision insurance
- Variety of referral programs, additional time off plans, and tuition reimbursement programs
Potential Career Growth Plan
- Your path could look like this:
Field Associate | Field Associate Level II* | Field Associate Coordinator* | Field Team Lead*
From $43,000/yr | $48,000/yr* | $52,000/yr* | $70,000/yr*
Get your foot in the door and branch into other immediate roles in our Fulfillment Operations or Sales Operations!
Benefits
Education Stipend
tuition reimbursement programs
Health Insurance
Medical, Dental, & Vision insurance
Referral programs
Variety of referral programs
Paid Time Off
additional time off plans
Dynamic EcoHome provides innovative solutions for Texas homeowners looking to optimize their energy use. By focusing on efficiency upgrades and transitioning to clean, cost-effective solar energy, we empower families to reduce costs and enhance their home's value.