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TSMG
TSMG

Field Technician

Sydney, Australia
Full-Time
On-site

TLDR

Hands-on role supporting hardware assembly, maintenance, troubleshooting, refurbishment, and field operations.

Position Overview

We are looking for a skilled and hands-on Field Technician to support hardware assembly, maintenance, troubleshooting, refurbishment, and operational activities. The ideal candidate will have experience working with mechanical and electronic equipment, vehicle-mounted systems, and field support operations.

This role involves both in-house and on-site technical work, including equipment installation, repair, testing, and remote support for operational teams.

Key Responsibilities

  • Assemble and disassemble hardware systems in workshop and field environments
  • Install, test, troubleshoot, and repair hardware equipment and vehicle-mounted systems
  • Replace and maintain computer, camera, PCB, cable, and mechanical components
  • Perform refurbishment and maintenance of equipment and hardware parts
  • Support field teams remotely by guiding operators through troubleshooting procedures and system tests
  • Collect and document technical information during troubleshooting and repair activities
  • Support engineering and operational teams during testing and data collection projects
  • Prototype and test advanced hardware equipment, including cameras, geolocation systems, cables, and mechanical frames
  • Train technicians and operators on newly introduced hardware systems and operational procedures
  • Ensure proper handling and operation of tools, safety equipment, and workshop materials
  • Maintain accurate records using ticketing systems, spreadsheets, and internal communication tools

    • Required Qualifications

    Education

    • High School Diploma or equivalent required
    • B.E. / B.Tech degree preferred

      • Experience

      • 2–3 years of relevant experience in hardware operations, field support, or technical maintenance
      • Experience working with vehicle systems, electronics, or mechanical equipment preferred

        • Technical Skills

        • Strong knowledge of hand tools and light power tools
        • Experience with hardware assembly, maintenance, and replacement
        • Familiarity with measuring tools and repair techniques
        • Basic automotive repair knowledge
        • Hardware troubleshooting and installation skills
        • Familiarity with vehicle parts, computer hardware, camera systems, and PCB components
        • Experience using ticketing systems, Gmail, Google Calendar, and spreadsheets
        • Understanding of wiring diagrams preferred
        • Electronics repair experience preferred
        • Basic Linux knowledge preferred
        • Forklift operation skills are considered an advantage

          • Core Competencies

          • Strong troubleshooting and problem-solving skills
          • Excellent attention to detail
          • Ability to work independently in fast-paced environments
          • Proactive attitude with willingness to learn
          • Strong communication and interpersonal skills
          • Comfortable working in rapidly changing operational environments
          • Ability to collaborate effectively with technical and non-technical teams

            • Additional Requirements

            • Ability to travel frequently, including on short notice
            • Valid passport or ability to obtain one within six months
            • Valid driver’s license with a clean driving record
            • Ability to safely operate motor vehicles

    Work Environment

  • Combination of workshop-based and field-based activities
  • Work may involve lifting equipment, operating tools, and working around vehicles and technical hardware
  • Flexibility in schedule may be required depending on operational needs
    • TSMG
    TSMG

    TSMG partners with AI, robotics, and autonomous program developers by managing complex field data collection operations. We specialize in gathering crucial data where automation falls short, offering detailed insights through photography, videography, and meticulous feature counting for Fortune 500 companies across Europe and North America.

    Founded
    Founded 2018
    Employees
    51-200 employees
    Industry
    information technology and services
    Artificial Intelligence
    View company profile
    Field Technician