Fraud Strategy Specialist

People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, our super app has helped 25+ million customers get more from their money. And we're not done yet.

As we continue our lightning-fast growth, we believe that two things are essential to continuing our success: our people and our culture. So far, we have 5000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

At Revolut, we do Ops differently. Our hyper-talented Operations experts don’t just keep things ticking over, they’re given the most complex, hard-to-solve problems in the business \uD83E\uDDE0

Then they create elegant, scalable solutions that keep pace with our ambitious growth plans. 

We don’t like to brag, but it’s fair to say we’re an ever-changing, ever-growing, ever-awesome FinTech, right? \uD83D\uDC40

Fraud Strategy Manager role focuses on Financial Crime Operations which is the forefront of Revolut’s efforts to keep customers and their money safe \uD83E\uDD77  

Our colleagues work directly with customers to resolve issues and flag any potential concerns. Using cutting edge technology, we work to prevent financial crime in a way the banking world has never seen before \uD83D\uDCAB

If you have professional experience in the diagnosis and prevention of fraud in the payments, banking, and/or investing sectors, you could be Revolut’s new rockstar fraud fighter in Brazil \uD83C\uDDE7\uD83C\uDDF7

• Covering Revolut’s operations in Brazil, working with product teams in London to develop and deliver robust fraud mitigation while preserving a great user experience and supporting Revolut’s growth

• Performing qualitative and quantitative analysis on fraud risk trends to identify new fraud patterns, and work together with London to define and evaluate potential solutions 

• Monitoring fraud risk through the customer lifecycle, to provide timely detection of emerging patterns in criminal activity

• Analyzing fraudster profiles and the type of fraud we are experiencing 

• Developing solutions to reduce fraud risk and financial losses, while minimizing impact to good customers

• Conducting risk assessments of new or changing products & features, with proposals for the appropriate controls to support a successful deployment

• Contributing to the development of Brazil-specific training for Revolut’s fraud servicing operations

• Optimizing the fraud / acceptance equation

• 3+ years of fraud risk and strategy management experience in the financial services or payments industries

• Deep knowledge and understanding of fraud risks associated with the payment, banking, and/or investing sectors

• Ability to build and maintain fraud rules

• Experience using structured query language (SQL)

• Ability to learn quickly, solve complex problems, and perform in a fast-paced environment

• Ability to work cross-functionally across multiple teams locally and globally to ensure execution against regulatory requirements and internal policies

• Excellent communication skills (verbal/written), including to senior leadership

• English is our official language, so it's a must have

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