Global Organic Social Lead
TLDR
Orchestrate global organic social strategy, unify brand voice across markets, and connect agency-led execution to demand and brand outcomes.
Global Organic Social Strategy & Brand Leadership
Define and own the global organic social strategy, ensuring one consistent brand voice across all markets while allowing for local relevance.
Build the global content and channel framework that local teams and agencies operate within (playbooks, guidelines, calendars, approval flows).
Partner with the Brand Marketing Director to translate brand and business strategy into a distinctive organic social presence.
Stay ahead of platform and cultural trends, bringing best-in-class organic social practices into the organization.
Move the organization from fragmented, independent execution toward unified, centrally governed organic social.
Agency & Cross-functional Leadership
Lead and coordinate local social agencies across all markets, setting unified direction, standards, and ways of working.
Establish quality standards, review workflows, and feedback frameworks for organic social across markets.
Collaborate cross-functionally with Brand, Performance, Lifecycle, Content, and Commercial teams.
Manage relationships with external agencies and vendors, ensuring brand alignment and consistent execution.
Business Impact & Measurement
Lower CAC by building owned demand through a strong, coordinated organic presence that performance channels would otherwise have to pay for.
Generate qualified interest that can be redirected to retail/physical and D2C funnels where applicable per market.
Establish KPIs and reporting for organic social globally, demonstrating contribution to brand health and acquisition efficiency.
Bachelor's degree in Marketing, Communications, or a related field.
6+ years in organic/social media, with proven experience leading social strategy at a regional or global level (not single-market).
Demonstrated success managing external agencies and aligning multiple markets under one brand direction.
Experience connecting organic social to commercial outcomes (demand generation, funnel contribution, CAC efficiency).
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening
Benefits
Free Meals & Snacks
Catered lunches
Health Insurance
Company-funded employee life and disability insurance
Home Office Stipend
home office equipment allowance
professional development budget
$2,000 USD annual Professional Development perk
headphone benefit
Paid Time Off
Paid vacation days, unlimited sick leave
Wellness Stipend
wellness perks
PayJoy is a credit provider focused on empowering under-served customers in emerging markets to achieve financial stability. Our patented secured credit technology opens the door for these individuals to access credit systems through innovative point-of-sale financing and credit cards. By leveraging machine learning and data science, we help our customers thrive as micro-entrepreneurs and navigate economic challenges effectively.
- Founded
- Founded 2015
- Employees
- 51-200 employees
- Industry
- Internet Software & Services
- Total raised
- $86M raised